Contacting the Audit Committee

The Company's Audit Committee has established procedures for the receipt, retention and treatment of complaints received by us regarding accounting, internal accounting controls or auditing matters. Correspondence should be directed to:

Audit Committee Chair c/o Post Office Box 4364 Monroe, LA 71211

The Director of Internal Audit of the Company forwards all such letters to the Chair of the Audit Committee. The Chair may refer such letters, or the information discussed therein, to the Audit Committee or Board of Directors for discussion or informational purposes.