Terms and Conditions for Business Products and Services

Based on information you provide in response to the questions below, the general and service-specific terms and conditions applicable to your business products and services will be displayed. To assist you in responding to the questions below, please refer to the applicable CenturyLink contract, including any incorporated Quote(s).

You may be directed to the Tariff Library at www.centurylink.com/tariffs for terms and conditions for certain business services. The Tariff Library contains electronic representations of the tariffs on file with applicable state commissions for regulated services provided by CenturyLink and guidebooks, price lists or local terms of services for detariffed services. The Tariff Library also contains schedules governing regulated intrastate, interstate, and international telecommunication services and posted as required by the Federal Communications Commission.

IMPORTANT NOTICE FOR STEP 2 (ENTITY) BELOW. On April 1, 2014, CenturyLink completed an internal reorganization resulting in the below named affiliates merging into Qwest Communications Company, LLC ("QCC"). Simultaneously with the merger, QCC changed its name to CenturyLink Communications, LLC. The names of the affected affiliates are:

  • Qwest Communications Company LLC
  • CenturyTel Acquisition LLC
  • CenturyTel Long Distance, LLC
  • CenturyTel Solutions, LLC
  • Embarq Communications of Virginia, Inc.
  • Embarq Communications, Inc.
  • Madison River Communications LLC
  • Qwest Communications Corporation of Virginia

If your CenturyLink contract, including any incorporated Quote(s), states that products and services are provided by Qwest Communications Company, LLC, or any of its affiliates named above, after April 1, 2014, your provider is CenturyLink Communications, LLC. You will select CenturyLink Communications, LLC in Step 2 below.

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Step 1: Select State
Step 2: Select An Entity, Product, and Effective Date
For the correct terms and conditions for your product, select the date of purchase. If your purchase is not yet complete, select today's date.
Step 3: View or Download Terms and Conditions Files