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Community Development. Our values. Our commitments. Our initiatives.

Community
Development

CenturyLink is committed to strengthening and improving the communities it serves, not only through its products and services, but through philanthropic support of local community agencies, events and initiatives.

We focus our philanthropic and volunteer efforts on K-12 education and programs that support youth; technology-focused initiatives; and locally-driven efforts that strengthen communities and make them better places to live.

CenturyLink
Support and
Discount Programs

Here are a few of the many ways we provide helping hands in your community.

Lifeline + Link-Up Services

E-Rate (For schools and libraries)


Our employees share this commitment and are active volunteers in both individual and company-led efforts. Community Relations Teams, Employee Resource Groups and individual volunteers across the country are passionate about enriching and strengthening the diverse communities we serve. They are in our communities participating in events, coaching little league teams, serving on non-profit boards, assisting with community cleanup days and much more.

Corporate Social Responsibility

At CenturyLink, our vision is to improve the lives of our customers. Through our products and services, we help strengthen businesses from Main Street to Wall Street to those competing in the global market, and we connect communities to information and services throughout the world.

Through our involvement in efforts ranging from environmental stewardship to community investment, we further our commitment to improve lives by being a good citizen and neighbor in the communities where we work and live.

  • We are committed to environmental sustainability through programs that include waste recycling, green information technology, and procurement policies and practices.
  • CenturyLink provides incentives for employees in certain communities to make use of public transit or green commuter programs.
  • Our Ethics and Compliance Program provides employees with guidance in making ethical business decisions and provides mechanisms for employees to report concerns.
  • We have a Supplier Code of Conduct that establishes expectations for our contractors and vendors regarding ethical business
    practices.
  • The CenturyLink Clarke M. Williams Foundation's Teachers and Technology grants are designed to help fund projects that advance student success through the innovative use of technology.
  • CenturyLink's Privacy Policy protects our customers' information and keeps our customers informed about the information we collect and the choices they have regarding that information.
  • Diversity is celebrated and promoted through our Employee Resource Groups, recruiting, global supply chain and community
    outreach.

Employee Food Drive

Each summer, community food banks see a spike in requests due to the fact that kids are out of school and not receiving school lunches. These same food banks help feed kids over weekends and school breaks through backpack programs. In an effort to raise awareness and funds for backpack programs, we invite employees and customers to support our annual Backpack Buddies Food Drive. In addition to donations raised through the drive, the CenturyLink Clarke M. Williams Foundation provides a $1 million match to food banks across the country.

Over the past eight years, the drive, along with the match from the CenturyLink Clarke M. Williams Foundation, has contributed more than 50 million pounds of food and equivalent financial donations to local food banks across the country.

Matching Time Grant

CenturyLink employees are passionate about the diverse communities we serve. From coaching youth sports to fostering animals or advocating for the arts, we have employees involved in a wide range of volunteer service across the country. In support of their efforts, the CenturyLink Clarke M. Williams Foundation provides a Matching Time Grant Program which allows U.S. full-time employees who volunteer at least 40 hours within a 6-month period to earn grants for the non-profit organizations they serve.

Read the full Corporate Social Responsibility Report here.

Disaster Preparedness and Business Continuity

CenturyLink is committed to having a robust Disaster Preparedness and Business Continuity program to help protect our employees and assets as supported by our Corporate Policy. This program strives to ensure business resiliency and survivability during a crisis or prolonged business interruption and ultimately is designed to ensure our ability to serve our customers, shareholders and employees.

Read the full CenturyLink Disaster Preparedness and Business Continuity Program Overview here.