Attention! Your browser settings show that JavaScript is disabled. As a result, your experience throughout including the use of drop-down menus, buttons and links will be limited. We recommend that you turn on Javascript and then refresh this page. How do I turn on Javascript?
Please wait for a few moments. We are
making sure you reach your intended destination.
Thank you for your patience.
Wait for it Wait for it......

Terms & Conditions for Personal / Residential

Tariffs and Schedules for Regulated Services

Tariffs govern regulated local telecommunication services. Listed below are electronic representations of the tariffs on file with applicable state commissions for regulated services provided by CenturyLink. Schedules govern regulated intrastate, interstate, and international telecommunication services, and are posted below as required by the Federal Communications Commission.

Terms and Conditions for Non-tariffed Products and Services

These terms and conditions apply to personal/residential products and services not covered by Tariffs or Schedules.

Products and Services

State-Specific Terms of Service - Consumer Documents

To access the state-specific Local Terms of Service - Consumer documents for Indiana, Nevada, South Carolina, Tennessee, and Washington that were previously housed on this page, please visit the Tariff Library.

On the Tariff Library page, you can find these documents by selecting Search Type > By Criteria , then choosing the following drop-down options:

Select state where your service is located
Entity Type:
Entity Name:
Select the CenturyLink company providing your service, or choose "All"
Tariff Type: