The best technology likely won’t work correctly if it’s not operated correctly. You can buy the most expensive computer available, but it won’t of much use to you if you don’t know how to utilize it.

CenturyLink has established itself as a leader in operational excellence by not only employing state-of-the art technology but also driving continuous improvement in data center management and operations practices to provide our clients reliable and efficient data center hosting services upon which they can deploy their mission-critical IT infrastructure. Our ongoing commitment to operational excellence was recently demonstrated by our announcement of the completion of a two year program to achieve the Uptime Institute Management & Operations Stamp of Approval for 52 data centers where CenturyLink has operations teams on-site;

What makes a data center with a focus on operational excellence different than its counterparts? It’s a focus on continual improvement. Traditionally, a data center ecosystem was simply a community within a facility that gained benefit from collocating and cross-connecting their infrastructure, allowing multiple carriers to establish points of presence to sell services to the community and mitigate single points of failure for data center consumers. Today’s customers want network diversity and the availability of multiple cloud vendors for increased performance and scalability.

According to IT research and advisory firm 451 Research in its 2017 Trends in Datacenter, Hosting and Managed Services Report, “The cloud has made not only flexibility but also choice a key part of the data center conversation. Few will be looking to form only one relationship with one vendor moving forward. A provider that can prove it is open to partnering where required and adding services across the stack will be more able to prove it is open to catering to an end user’s future needs.”

CenturyLink has embarked on global initiative to enhance its colocation offering by aiming to build greater carrier density in all CenturyLink data centers and reposition the company as a provider of diverse and provider-neutral cloud services. In August 2016, we announced that we have expanded our carrier density, and every month we add new Network Service Providers (NSP) to our ecosystem. Over the past 12 months, we’ve achieved an 11 percent increase in new unique carriers and a 21 percent increase in both total carrier additions and average number of carriers per data center. In 2017, we will continue to expand NSPs within our global data footprint, progress you can track on our website.

Cloud and CDN Connectivity continue to be a focus for CenturyLink. We have established a very robust infrastructure within data centers and beyond to provide clients access to multiple cloud providers, and leading cloud service providers (CSPs) such as VMware vCloud Air offer direct connect services within those data centers.  For CSPs located outside of our data centers, we have NSPs that provide direct connections to key cloud providers including Amazon Web Services (AWS), Microsoft Azure and Google Compute Engine. Plus, through the robust CDN ecosystem that lives within our data centers, many of our customers are able to connect to a number of the top CDN providers via cross connect or private NSP connection, including the newest CDN provider to join our data center ecosystem, Highwinds.

This year, CenturyLink’s data center and colocation business will continue to optimize and make it easier for our data center customers to consume multiple cloud providers directly and without oversubscription. For more information, check out our ecosystem interconnection web page.

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