Technology can streamline mundane tasks, enable people to more easily keep in contact with family and friends around the world and allow TV shows and movies to be viewed almost anytime and anywhere. However, when it doesn’t work correctly, it can be very frustrating.

In the data center industry, technology not working the way it was intended can be very costly. On average, businesses lose $8,851 per minute during a data center outage. According to a survey by AFCOM, 81 percent of respondents had reported a data center failure in the past five years, while 20 percent had experienced at least five outages.

A data center that is maintained regularly through detailed planning and processes offers customers more reliable uptime. Experienced operations teams can perform maintenance without any downtime whether planned or unplanned and are prepared to negate expensive outages due to issues including utility power outages, lack of necessary fuel storage and even natural disasters.

We at CenturyLink work with Uptime Institute to ensure our global portfolio of data centers have met the required criteria for 24×7 uptime. The Institute’s Management and Operations (M&O) Stamp of Approval provides accountability for data center employees and includes a process that examines multiple components which affect uptime.

I’ll be hosting a webinar Thursday, March 2 at 2 p.m. ET along with Dan Thompson, senior analyst for 451 Research, to present real-world examples of operational excellence put into practice. Titled “Operational Excellence: The Key to Safeguarding Your IT Infrastructure,” this webinar will show how not only how CenturyLink has utilized the M&O certification process for a regiment of continual improvement but also how it has become a core of the organization culture within the company.

Webinars offer a tremendous opportunity to share best practices and insights with a broad community.  I hope you are able to join this session.  It promises to be energetic and informative.

To register for the webinar, please click here. For more information on how to select a colocation provider that provides a high level of security and reliability for your IT infrastructure, please view our technical brief, “Data Center Management Best Practices: The Relentless Pursuit of Perfection.”

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