Topic: Tips

SLA 101

What level of assurance do you have from your Internet provider that your service will work when you need it? If your connection is important to your business – or if you use cloud services-make sure your provider stands behind the service they deliver with a service level agreement, or SLA on availability. Read more…

From Disaster to Happily Ever After? A Roundup of Recovery Trends

Disasters happen. And though business and IT leaders like you can’t prevent them, you can curtail the losses and costs that disasters cause — by ensuring that Business Continuity and Disaster Recovery (BC/DR) plans are in place at your organization.

Hurricane season, flooding, tornadoes and other severe weather threats remind us once again just how important it is to be prepared with strategies that protect buildings, systems, equipment, and personnel — and also have contingencies for the loss of any or all of them. Read more…

Mobility and the Enterprise: How is Business Technology Adapting?

It would be impossible to talk about the state of the enterprise today without including mobility and how it’s leading to a host of changes — in marketing, technology and app development, BYOD, and the workforce.

Mobility trends in the enterprise might not always mirror those of consumers as a whole, but nevertheless, business users “want a seamless, integrated experience that allows them to be as productive on the go as they are on their desktop or laptop,” says Christy Wyatt, CEO and president of Good Technology, which surveys business customers in its Mobility Index. Read more…

WIRED Conference: ‘Think Bigger’ to See Business Success

For many business leaders, a willingness to embrace new technologies and big ideas is key to seeing success in their organizations.

This message was emphasized recently at the annual WIRED Business Conference in New York, which centered on the theme “Think Bigger” and discussed ways to reinvent business with the help of new technologies. Read more…

Green Data Centers: Good for the Environment and Business

We celebrated Earth Day this week, but for many organizations, supporting the environment isn’t just a one-day affair. That’s because companies have learned that by taking steps to go green, particularly when it comes to the data center, they are helping protect the environment — and in the process, their business.

Why is the data center an important place to look to when greening an organization? For one, an estimated 2 percent of the world’s carbon dioxide emissions come from IT sources, studies have shown. Additionally, replacing an old server with a more energy efficient design could save up to 1 ton of carbon emissions, according to Intel. Read more…

Government and Technology: Rise of the Apps

There’s no question that government agencies are making big strides when it comes to technology. And now we’re seeing an even greater concentration on mobile app development to better serve mobile constituents, similar to the way businesses are using them to stay in front of customers.

According to a recent study by analyst ForeSee, one in three citizens who accessed a federal government website did so on a smartphone or tablet, and nearly half said that they might or plan to access a government website from their mobile device in the future.

Read more…

Government Gets Social Part 2: Four Social Media Tips

Government institutions are using social media more than ever to communicate with constituents. We recently talked about why it’s so important: Because having direct communication with constituents can advance government effectiveness.

Since some organizations might just be getting started in taking advantage of social media technology and applications, we wanted to provide tips, as there is such a thing as “doing it wrong.”

Read more…

Government and Social Media: Not Just a Passing Trend

Social media isn’t just about being social anymore. Businesses aren’t the only one taking advantage of social media to communicate directly with their target audience to boost business. Government institutions of all sizes are getting in on the act, using social media tools to communicate important information to constituents and improve delivery of services.
Read more…