Make the Connection: Winning Big with Hosted VoIP and UCC


There’s a serious disconnect emerging across today’s communications and collaboration networks. Outdated legacy systems simply weren’t designed to match the high capacity and extensive mobility requirements of the global workforce. With the potential to maximize accessibility, efficiency and productivity, Hosted VoIP and Unified Communications and Collaboration solutions are now answering the call for next-generation business.

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CenturyLink Awarded NASPO ValuePoint Cloud Solutions Contract


We just announced that CenturyLink has been awarded all sections of the NASPO ValuePoint Cloud Solutions Contract. This is exciting news. Being part of this contracting vehicle makes it relatively simple for state and local procurement officers to engage with us through a Participating Addendum for a wide range of cloud computing solutions and managed services. These include services like Infrastructure-as-a Service (IaaS), Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). 

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Balancing Agility and Stability with Bimodal IT


Ever try balancing on one foot? It requires a delicate equilibrium between two opposing forces to stay upright. Certainly no easy achievement, overcompensating on either side immediately results in instability. And this is the highly precarious situation most CIO’s face when exploring hybrid IT.

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3 Key Learnings from SD-WAN Proof of Concepts (POCs)


Gartner’s famous view of the hype cycle is an industry standard for defining the adoption curve of new technologies that come to market. The curve shows that new technology initially over-promises and under-delivers, dropping customers into the “trough of disillusionment.” In the next phase, the IT industry identifies actual ways the new technology will solve real problems for real people, putting customers onto the “slope of enlightenment.” Eventually, mainstream adoption leads to the “plateau of productivity.”

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Which IT Services Should Be Managed?


Managed IT services can take away some IT headaches for a set monthly fee. But some operations may be too important for a company to give up. How can you decide which IT services to hand over to a third party?

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6 Steps to Successful IT Migration: Analysis


Data analysis is perhaps the most important step in all of IT migration. The stakes are high, as failed migrations result in costly outages, lost data and inefficient business operations. In an earlier posts, we reviewed the steps of Project Management and Data Discovery/Collection. But a seamless transition from raw data to analysis is essential to build an actionable environment for informed data-based decisions.  At this stage, data is scrubbed, normalized and linked to one other.  This phase quickly identifies sources of the most current information, while pinpointing any missing data.  Bad or duplicate sets are removed, while dependency mapping begins to define baseline inventories. 

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Looking Back on 2016: Hybrid IT Shifts into High Gear


To capitalize on the promise of digital business, companies are shifting to more dynamic, flexible IT models that effectively streamline costs, enhance agility and foster innovation. As we look back on 2016, hybrid IT truly shifted into high gear.

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Planning for 2017: Top IT Trends and Priorities


For decades, IT experts have attempted to predict the future. Analyzing trends and gauging customer preferences, the intent is to build an IT strategy that accurately forecasts top areas for investment. Lately, predicting customer buying preferences and behavior has reached a fever pitch with the world facing a digital transformation like never before. Business dynamics are evolving, mandating adoption of  technologies that will make them more agile and competitive on every front. Unfortunately, there’s no way to envision precisely what’s next.

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