SLA 101

What level of assurance do you have from your Internet provider that your service will work when you need it? If your connection is important to your business – or if you use cloud services-make sure your provider stands behind the service they deliver with a service level agreement, or SLA on availability.

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BYOD: From Fad to Business Necessity

As adoption becomes more widespread, Bring Your Own Device or BYOD is making the move from trend to business way of life: Workers enjoy the anytime, anywhere access that BYOD provides and companies benefit from the efficiency that this accessibility creates.

And BYOD isn’t just having an affect on the organizations that allow the use personal byoddevices for business — it’s influencing the devices themselves. In fact, a recent article, “How BYOD Is Pushing BlackBerry Out,” got us thinking about why BYOD is partly responsible for the decline of some products, notably RIM’s BlackBerry, which was once the darling of the enterprise business world.

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From Disaster to Happily Ever After? A Roundup of Recovery Trends

Disasters happen. And though business and IT leaders like you can’t prevent them, you can curtail the losses and costs that disasters cause — by ensuring that Business Continuity and Disaster Recovery (BC/DR) plans are in place at your organization.

Hurricane season, flooding, tornadoes and other severe weather threats remind us once again just how important it is to be prepared 

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Top Lessons Learned From Yesterday’s Tech

“Just slightly ahead of our time.”

That was the tagline for a 1987 commercial for a Panasonic VCR that, when viewed through a 2013 perspective, is both humorous and telling.

There’s no doubt that when it comes to technology, the past couple of decades have seen rapid advancement. And they will continue to evolve further and faster as we have discussed in our Business Technology 2020 ebook.

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IT Infrastructure 2020: Get Ready for Smart and Connected Cities [INFOGRAPHIC]

As cities continue to grow more populous, their IT infrastructure needs are becoming more complex. Government leaders are calling for better systems to manage and use vast amounts of data to serve constituents.

Already, more than half of the global population lives in cities that collectively cover less than 2 percent of the planet’s land cover. To ensure sustainable and livable urban areas, IT infrastructure must adapt.

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Protect Your Business With Cloud

Every once in a while we are reminded in a very dramatic way how unforeseen events can wreak havoc on businesses.  With the heavy dependency businesses have on their IT and networks, any interruption to these services is difficult to cope with – there are simply no longer any manual back-up systems in place. The 2012 Sandy storm, which disrupted thousands of businesses for many weeks, is a solid example of how large weather systems, natural disasters, travel disruptions and power outages can severely impact businesses or even force them to close. 

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What Will Your Corporate Data Center Look Like in 2020? [INFOGRAPHIC]

The rise in cloud computing is bringing about an evolution in business IT structures, particularly when it comes to the data center. The data center of 2013 has become smaller, more agile, and more powerful than those of several years ago.

But what will we see in 2020? Will companies still run their own data centers, or will the transition to cloud infrastructure render the corporate data center obsolete? Take a look at what the experts have to say:

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Mobility and the Enterprise: How is Business Technology Adapting?

It would be impossible to talk about the state of the enterprise today without including mobility and how it’s leading to a host of changes — in marketing, technology and app development, BYOD, and the workforce.

Mobility trends in the enterprise might not always mirror those of consumers as a whole, but nevertheless, business users “want a seamless, integrated experience that allows them to be as productive on the go as they are on their desktop or laptop,” says Christy Wyatt, CEO and president of Good Technology, which surveys business customers in its Mobility Index.

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