Tag: retail

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Q&A With Jay Edmundson: Boost Your Brand with Transformational Customer Experiences

Today’s top brands in the retail and hospitality industry know that your digital transformation doesn’t need to be dramatic or holistic to be effective. The real key to staying in front of your customers is to deliver exceptional experiences while … Read more…

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Retailers: Don’t Blame E-commerce Alone for Failure to Thrive

Digital transformation is real, and it’s happening – our data in the retail industry lends more insight into the state of the transition. These are certainly not easy times to be a retailer. Digital disruption underway forces transformational change in … Read more…

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Want an Omnichannel Shopping Experience? Don’t Forget Your Network

Omnichannel retail involves delivering a seamless shopping experience across web, mobile, instore, mail order and phone channels. Working with many retailers in our business, we felt the subject was relevant and timely. Indeed, as online competition heats up and a … Read more…

The Week in Links: Retailers Look to Tech to Transform Shopping Experience

Like other industries, retailers are finding new ways to use technology to gain competitive advantage, particularly in the area of gaining insight to better target customers and improve the shopping experience. For this “Week in Links,” we’ll take a look … Read more…

The Week in Links: Big Data Is No Longer the Biggest Deal

Welcome to “The Week in Links,” where we’ll feature a series of business and tech-focused articles that really got people talking this week. What’s new with the Internet of Things? How can hybrid cloud help governments better engage with citizens? … Read more…

Success in Store for Retailers Embracing Technology

Technology is inherent in online retail. From start to finish, online merchants rely on tech and data to make sales — and keep selling. When it comes to brick-and-mortar retail, however, innovation and commerce haven’t always been so connected. But … Read more…

WIRED Conference 2014: How to Rethink Your Business

What do you get when you gather leading technology thinkers, give them a theme — “Rethink” — and ask them to share their thoughts? An insightful montage of ideas for succeeding in the digital economy, of course. Welcome to WIRED … Read more…

Why Creative Crowdsourcing Is Good For Business

You see it every day on your online networks…

A business contact asks for recommendations for an open position. An old college buddy asks for restaurant suggestions in a popular city. A parent at your child’s school asks for summer camp reviews.

There’s a name for this type of request: crowdsourcing. And it’s not limited to people in your social networks. This method of seeking resources from the masses is part of a larger trend — one that enterprises are adopting to drive innovation and boost business. Read more…