Tag: unified comms

Destination Collaboration: Start with the Right Game Plan

In the highly competitive world of international soccer, no two teams are exactly the same. While they all have 11 players, each team is a hybrid mix of talents and playing styles. This can present a real challenge to team … Read more…

Aim for the Goal: Collaboration Tools Move to the Cloud

Soccer is a sport that demands skillful footwork, bursts of speed, on-point accuracy and flawless communication between team members. And it all needs to happen in real-time while the competition is bearing down on you. While your organization may not … Read more…

Enhancing the Customer Journey through Communication

While customer experience gets a lot of lip service these days, few companies have actually closed the gap between talking and doing. Delivering an excellent customer experience requires addressing customer needs and figuring out the best way to do so. … Read more…

Transforming Government: UC&C Answers the Call

Is your agency or organization still using separate applications for voice, instant messaging, video conferencing, screen sharing and other essential functions? If I were to choose just one example of a robust technology solution that could benefit almost every government … Read more…

Ensuring a Great UC&C Experience

Unified Communications and Collaboration (UC&C) deployments are on the rise. The entire category is forecasted to grow at a compound annual growth rate (CAGR) of 12.3% to reach $48.61 billion by 2020, according to analyst firm Technavio. Enterprise collaboration software accounted … Read more…

CenturyLink Government UCaaS Jump Starts Public Sector Digital Transformation

Digital transformation is moving slowly in government segments, according to our work with 451 Research. The analysis attributes this slow speed of change to a set of issues: long procurement cycles, spending constraints, heavy dependence on legacy systems and the … Read more…

The Digital Transformation: Unlocking the Power of UC&C

The global business environment is in a constant state of change. The seemingly endless flood of business-critical data has opened the door for a digital transformation – empowering companies to move more quickly, better address customer needs, and drive new … Read more…

Make the Connection: Winning Big with Hosted VoIP and UCC

There’s a serious disconnect emerging across today’s communications and collaboration networks. Outdated legacy systems simply weren’t designed to match the high capacity and extensive mobility requirements of the global workforce. With the potential to maximize accessibility, efficiency and productivity, Hosted … Read more…