Application Development & Maintenance

WHY CENTURYLINK

Get More from the Apps that Run Your Business

Application development and maintenance that won’t exhaust your teams or your budget.

In addition to cutting down application development cycles, CenturyLink Application Development and Maintenance can improve service levels across the design, deployment, and management of either your commercial or custom applications. We can help identify and minimize ongoing maintenance costs and let you know how quickly a new application will pay for itself.

To help you deliver more agile application support and improve LOB end-user experience, we mobilize over 1000 architects, system engineers, and developers located around the globe—each with decades of experience in developing and maintaining applications.

Whether you need to fill gaps in skillsets, supplement in-house resources or simply don’t know where to start, CenturyLink’s got you covered.

SERVICE OVERVIEW

Application Development & Maintenance

Development tools and services to guide you through a full life-cycle of your application.

CenturyLink provides planning, creation, testing and deployment services to deliver on each phase of your projects. We draw on best practices and industry standards to develop systems and applications that are cost-effective and will exceed your expectations.

Reduce cycle time-to-market
Provide quality software faster to line-of-business end-users.

  • Leverage proven tools and techniques, plus 24x7 development across global resources for faster delivery
  • 24-hour global model with US as customer point of contact
  • Expertise in Agile Development
  • Proprietary ready-to-deploy best practices and tools to expedite projects

Eliminate production issues
Leverage a single help desk, plus infrastructure and management services that leverage enterprise tools.

  • Recent results: reduced maintenance by 1/3 while improving service levels for 2000+ applications
  • Single Help Desk and Infrastructure and Application Management services
  • Enterprise tools

Manage cost and budget pressures
Leverage tools and expertise to deliver projects on budget and on time. Automate and optimize design, development, monitoring and management. Optimize portfolios for maximum performance, scalability and stability.

  • One-stop-shop for full lifecycle support, including strategy, transformation, rationalization, implementation, integration, hosting and maintenance
  • Experience delivering not just applications, but business value (on time and within budget)
  • Predictable and flexible cost models, tailored to your business needs
  • Metrics driven project management with strong governance and delivery ownership

Bridge resource and skill gaps
CenturyLink expert resources have practical, hands-on experience implementing focused development and management techniques in mobile, web, content and eCommerce environments—all of which can be leveraged in a cloud or hosted environment, or as part of environment management improvements.

  • Mobile, Web, Content, eCommerce development services
  • $200M+ of application services delivered annually
  • 600+ complex and simple applications delivered quarterly
  • Experience in latest technologies and tools
  • Thousands of skilled and experienced resources:
  • 200+ Architects and Requirements Analysts with 15+ years
  • 2000+ Software Engineers and QA Testers with 10+ years
  • 150+ Project Managers with 15+ years
  • Proven best practices, built from experience transitioning 2000+ applications to offshore
  • High security zones for sensitive projects and data
  • ITIL certified

Have Questions About Application Development and Maintenance Services

Schedule a free, 1-on-1 consultation with one of our application experts.

SERVICE DETAILS

Your Guide Through the Development Lifecycle

CenturyLink offers end-to-end application services—design, deployment and management—for COTS and custom-developed solutions.

Advisory Services
Our experts will counsel with you on application assessments, roadmaps and strategic reviews to help you optimize your application portfolio.

Implementation
We help with development, testing, and implementation services across a variety of domain areas and technologies.

Maintenance
Our experts provide a range of services to stabilize, maintain and enhance existing capabilities.

Features

  • Proven experience in providing design, development and support services to over 100 product-driven programs annually
  • Highly trained and skilled global resource base, well-versed in industry-leading architecture frameworks, requirements management, and software development and delivery methodologies. Have instituted mature SDLC processes
  • One-stop shop for all your application and system needs, providing a comprehensive set of capabilities and flexible, cost-effective engagement models
  • Experience in managing complex and rigorous development requirements involving large-scale system environments and heterogeneous technologies and solutions

TECHNICAL SPECIFICATIONS

Capabilities & Deliverables

Take advantage of the following services—on premise, in a CenturyLink data center or in a 3rd-party data center—as staff augmentation, partial, or full outsource:

Advisory Services

  • Transformation Programs
  • Architecture and Roadmaps
  • Application Rationalization
  • Software Vendor and Asset Management
  • Performance Modeling
  • Scalability Analysis
  • Application Stability
  • Volume and Break-point Validation

Implementation

  • Web and Custom Application Development: JAVA, .NET, etc.
  • Content Management: SharePoint
  • Mobile:  iOS, Android
  • Legacy Technologies
  • SOA/ API Framework
  • Open Source Solutions: JBoss, Drupal, Alfresco
  • eCommerce Solutions: Hybris, Magento

Maintenance

  • Monitoring and Tier 2/3 Support
  • Defect Resolution
  • Minor and Major Enhancements

 

ADDITIONAL RESOURCES

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SALES: 800.784.2105
SUPPORT: 888.638.6771

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