Business Support: VoIP


Changing the default transfer type on your phone (VVX 300/400 series)

Your company administrator has determined the default transfer type for your phone, based on the type of transfer you most commonly perform—consultative or blind. In most cases, the default transfer type will be consultative, meaning you can announce the call prior to completing the transfer. If you want to change your default transfer type, you can do so on your phone.

Changing the default transfer setting type

The process to change your default setting type will be the same whether you were set up as consultative or blind. Most devices are programmed with consultative as the default setting.

  1. Press the Home button.

  2. Use the navigation keys to locate and highlight Settings.

  3. Press the Select button (in the center of the navigation keys).

  4. With Basic highlighted, press the Select soft key.

  5. With Preferences highlighted, press the Select soft key.

  6. Use the down navigation key to locate and highlight Default Transfer Type.

    The default transfer option for your phone will be indicated with a check mark.

  7. Use the up or down navigation keys to select the other transfer option you want.

  8. With the new option selected, press the Select soft key.

  9. Press the Back soft key.

  10. To exit, press the Home button twice.

Review additional information on how to navigate your phone.

Review quick reference guides specific to your VVX 300 series or VVX 400 series phone. Learn how additional features work by viewing our training videos.