Business Support: VoIP


Removing a favorite designation from a contact (VVX 300/400 series)

If the favorite designation is removed from a contact they will be removed from the favorites list but will remain in your contact directory. If the assigned index number is such that this contact appears on your display, removing the designation also removes the favorite from your display.

As you likely guessed, there is more than one way to delete the favorite designation. Let's start with the easiest way first:

  1. Press and hold down the button for one of your favorites.

  2. Press the Delete soft key.

  3. When prompted whether you want to delete the favorite, do one of the following:

    -- To delete the favorite, press the Yes soft key.

    -- To keep the favorite, press the No or Cancel soft keys.

Option 2 for removing a favorite designation from a contact

  1. Press the up navigation key which brings you to the favorites list.

  2. Use the up and down navigation keys to locate your contact, then press the Info soft key.

  3. Press the Delete soft key.

  4. When prompted whether you want to delete the favorite, do one of the following:

    -- To delete the favorite, press the Yes soft key.

    -- To keep the favorite, press the No or Cancel soft keys.

Review additional information on how to navigate your phone.

Review quick reference guides specific to your VVX 300 series or VVX 400 series phone. Learn how additional features work by viewing our training videos.