Operational Support Systems

CenturyLink supports the Networx program with a comprehensive and secure Operational Support Systems (OSS)

It performs a wide range of integrated functions including:

  • Billing
  • Service ordering
  • Customer support
  • Network management
  • Trouble management
  • Inventory management
  • Program management

Our OSS consists of tightly integrated systems that support commercial and government agency customers today. Our embedded systems use a component-based architecture that facilitates building interfaces linked to subcontractor and other vendor systems. The Control Center Networx Portal also provides access to the back-end OSS for convenient availability when you need it. All Networx products and services can be ordered via the Portal through a series of Web forms and flow-through interfaces.

FIGURE TITLE: Integrated Operational Support Systems

Integrated Operational Support Systems

The illustration above provides an overview of our fully integrated OSS, which serves as the foundation for all your Networx development and delivery needs.

CenturyLink deployed a complete set of controls, including access controls, which manage user access to specific systems based upon:

  • Identification and authorization
  • Managed security services
  • Software configuration and patch management
  • Robust infrastructure monitoring system