Contacts and Escalations

Networx Program Director

Audrey Hallett, Program Director
Office: 703-363-8877
Mobile: 571-215-5296
Email:

John Bonilla, Deputy Program Director
Office: 703-363-8846
Mobile: 240-535-8697
Email:

Contractor Program Office

Contracts

Kathryn Elsner-Kerch, Contract Administrator
Office: 703-363-8893
Email:


Debra Crafter, Small Business Manager
Office: 703-387-9019
Email:

Security

Dave Mahon, Vice President, Corporate Security Officer (CSO)
Office: 720-578-4568
Mobile: 303-587-6021
Email:


Kathryn Condello, Director, National Security (NS/EP)
Office: 703-363-3990
Mobile: 703-725-4367
Email:


Kent Geerlings, Director, Information Systems Security Manager (ISSM)
Office: 703-796-6700
Mobile: 703-623-5121
Email:


Rob Ellis, Information Systems Security Officer (ISSO)
Office: 720-578-2110
Mobile: 720-357-3928
Email:

Customer Support Office

Program Management / Customer Service

Wayne Clifford, Transition / Program Management
Office: 703-293-6938
Mobile: 571-481-8142
Email:


Bob Walters, Manager, Customer Care & Engineering
Office: 206-733-5272
Email:


Billing

Diane Heatley, Manager, Billing Services
Office: 703-363-8820
Mobile: 703-434-9871
Email:


Training

Allyson Newman, Lead Trainer
Office: 703-363-8812
Email:


General Inquiries, Orders, Reports

Federal Service Center Team
Office: 1-866-GSA-NETWORX (1- 866-472-6389)
Fax: 866-563-0797
Email:


Technical Support for the Networx Portal

Business Applications Help Desk Team
Office: 877-726-6875 x1
Email:


Repair

Federal NOC Team
Office: 866-472-6389 Option 2, Repair

Sales

Lisa Bruch, VP, Federal Sales & Marketing
Office: 703-363-8833
Email:


Wayne Davis, Federal Sales Director, Civilian Agencies
Office: 703-363-8865
Email:

Greg Taylor, Federal Sales Director, Defense Agencies
Office: 443-354-4926
Email:


Wray Varley, Federal Sales Director, Intelligence Agencies
Office: 703-387-9013
Email: