- Residential
-
Business: Public Sector
Volume 2 – Management
- 3-0_3-1_Program_Management_Final.pdf
- 3-10_Billing_FINAL.pdf
- 3-11_Training_Program_FINAL.pdf
- 3-12_Inventory_Management_FINAL.pdf
- 3-13_OSS_FINAL.pdf
- 3-2_Network_Management_Final.pdf
- 3-3_Security_Management_Final.pdf
- 3-4_Disaster_Recovery_Final.pdf
- 3-5_Customer_Support_FINAL.pdf
- 3-6_Trouble_and_Complaint_FINAL.pdf
- 3-7_Business_Relationship_Management_FINAL.pdf
- 3-8_Service_Optimization_FINAL.pdf
- 3-9_Service_Ordering_FINAL.pdf
- 4-0_Transition_FINAL.pdf
- Appendix_10_Financial_StatusReport_FINAL.pdf
- Appendix_11_SLA_Compliance_Report_FINAL.pdf
- Appendix_12_Risk_Plan_FINAL.pdf
- Appendix 13 Enterprise General Data Dictionary Package Instructions FINAL.pdf
- Appendix_14_Inv_Mgmt_User_Docs_FINAL.pdf
- Appendix_16_CenturyLink_Non-Domestic_Providers_FINAL.pdf
- Appendix_1_PMP_FINAL.pdf
- Appendix_2_Att_1_Security_Plan_FINAL.pdf
- Appendix_2_Security_Plan_FINAL.pdf
- Appendix_3_Disaster_Recovery_Plan_FINAL.pdf
- Appendix_4_Training_Plan_FINAL.pdf
- Appendix_5_Verification_Test_Plan_FINAL.pdf
- Appendix_6_OSS_Change_Management_FINAL.pdf
- Appendix_7a_Preliminary_Transition_Plan_FINAL.pdf
- Appendix_7b_Preliminary_Transition_Plan_FINAL.pdf
- Appendix_8a_Policies_and_Procedures_FINAL.pdf
- Appendix_8b_Policies_and_Procedures_FINAL.pdf
- Appendix_8c_Policies_and_Procedures_FINAL.pdf
- Appendix_9_Prog_Mthly_Status_Repts_FINAL.pdf