CenturyLink™ Networx
Products & Services

Incident Response Service


Proven incident protection and response

CenturyLink's Incident Response Service (INRS) provides your Agency with a proven, reliable set of people, processes and tools to effectively prepare for and respond to computer security incidents. CenturyLink's INRS offers a custom-engineered solution designed to help your Agency prepare for and quickly address any security event.

Features

CenturyLink's INRS provides an extensive list of features including, but not limited to, the following:

  • Web-based, near real-time incident reporting and tracking system
  • CenturyLink's Security Operations Center (SOC) is staffed by certified security experts
  • CenturyLink's INRS complies with FISMA, FIPS199, IETF-RFC2350, US-CERT and NIST (SP) 800-61 standards
  • Detailed threat documentation records show incident information handling from beginning to end, including information that reflects new threats, improved technology and lessons learned during the event
  • Robust Security Information Management (SIM) system for correlating and detecting near real-time security threats

Benefits

  • CenturyLink's SOC will follow your Agency's standard operating procedures (SOP) when responding to incidents
  • CenturyLink's highly skilled and security certified engineers are trained to triage threats and respond quickly and systematically to restore your Agency's network infrastructure after an event
  • Consistent, predictable, and effective responses to network threats limit data loss and minimize overall network disruption
  • CenturyLink's INRS provides sound documentation and recorded evidence to use for remediation activities that may require legal attention
  • Peace of mind knowing that CenturyLink as your trusted partner has a rigorously documented and tested SOP on file and is ready to respond to threats

Product Details