PCI Compliance Solutions

Rest Easy Knowing You're Meeting PCI Data Security Requirements

Are you a merchant, service provider or processor that handles or processes payment cards? If you are, you know you need to have PCI compliance solutions in place in order to ensure the security of your customers' data. Naturally, paying non-compliance penalties would hurt your business. CenturyLink offers the following PCI compliance services and solutions that can help you secure your customer payment card data, achieve PCI compliance, and avoid those pesky penalties.

Hosted IVR: A highly customizable, network hosted interactive voice response (IVR) solution that enables full-featured caller self service, caller prompting functionality, call recording, and detailed caller data and call flow reporting. Hosted IVR can be used stand-alone or integrated with existing contact management equipment.

Interaction Routing: A network-hosted intelligent inbound and outbound, multi-media contact routing solution that enables virtual agent pools, call recording, skills based routing for voice, email, and Web chat. The application includes powerful agent, admin, and supervisor desktop tools, as well as cradle-to-grave reporting. Interaction Routing can be used stand alone or integrated with existing contact management equipment.

Managed Backup and Storage: CenturyLink's fully managed, flexible portfolio of state-of-the-art storage and backup products and services. This service includes a managed dedicated storage solution, utility solution on a pay-for-what-you-use (utility) basis, point-in-time copy service, and a variety of backup solutions.

Managed Firewall-VPN: Managed Firewall-VPN Service is a management platform that integrates third party firewall products with CenturyLink monitoring, management, and administration capabilities.

Data Center Collocation*: CenturyLink provides a full range of data center collocation services to meet any business need. Each data center facility is connected to CenturyLink's OC192 backbone, offering a fully redundant solution to ensure critical data needs are met.

*CenturyLink's 275,000 square foot data center collocation facilities are located in 11 metro areas. Sites included in this PCI Compliance assessment are Denver 1, 2 and 3; Sterling 1 and 2; Newark; Columbus; Chicago; Seattle; Burbank; Sunnyvale 1 and 2; and Tampa.