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Outbound Notification: Notify
Stay In Touch with Your Customers Using CenturyLink™ Notify
In today’s fast paced world, it’s more important than ever to maintain contact with your customers. Notifying them of important information, quickly and easily, is critical to building good relationships and avoiding attrition. CenturyLink™ Notify service is a robust, multi-channel outbound notification tool that empowers your business to easily deliver information by voice, e-mail, SMS message or fax. And CenturyLink Notify is highly scalable with the capacity to support millions of multi-channel communications a day with no hardware or software to buy and no capital expenditure. Outbound call center services from CenturyLink help you stay in touch.
Outbound Notification Features
- Quick billing
- Access via self-service portal or API integration
- Detailed reporting for program analysis and efficiency optimization
- Sales cycle average 4-6 weeks
- No need for customer to commit to levels of usage
- Personalized deliveries for maximum impact
- Real-time delivery status capability
Outbound Notification Benefits
- Deliver a better customer experience
- Enhance customer loyalty and decrease account attrition
- Save on the cost of agents
- Improve efficiencies and reduce costs within contact centers
- Automate internal and external communications
- Increase response rates
- Track campaign results in a few simple steps
- Launch documents and messages to hundreds or thousands with in minutes
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Hosted Contact Center Solutions: A robust platform without the extra expense
Many customers want to communicate with your business 24/7. CenturyLink understands this and the need for disaster recovery capabilities to ensure that expectation is met.
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Why Hosted? Go Beyond the Traditional Contact Center
The contact center today is characterized by a conflict between its history and its current capabilities.
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Fact Sheet
Outbound Notification: Notify
Notify delivers a robust, multi-channel communications solution that gives companies the power to easily deliver notifications to large or small groups of people by voice, email, text message or fax. Notify makes it fast, easy and cost effective to send messages that enable your business to connect with your customers.
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