ATLANTIC-ACM, a leading telecommunications research and benchmarking firm, has been conducting this Business Connectivity Report Card since 2006. Qwest consistently receives best-in-class ratings among the ILEC/IXC category. In 2011, Qwest earned the Carrier Excellence awards for billing and Enterprise voice value, adding to a long list of best-in-class ratings Qwest has received.
Best-in-Class Network Performance ('10, '09, '07)
Best-in-Class Provisioning/Installation ('09, '07)
Best-in-Class Billing ('11, '10, '09, '08)
Best-in-Class Customer Service ('09, '07)
Best-in-Class SMB Voice Value ('10)
Best-in-Class SMB Data Value ('10, '09)
Best-in-Class Sales Reps ('09, '08, '07)
Best-in-Class Enterprise Voice Value ('11, '09)
Best-in-Class Enterprise Data Value ('09)