Construction 70

Construction 70 had an aging phone system that required a third-party vendor to make add, drop or move changes. Moreover, basic features such as call transfers were not available. An increasingly mobile work force needed much greater flexibility to enhance its productivity.

Tracy Hippensteel
Contracts Administrator



The business need that we had was to create a disaster recovery network for our main location, where we have our company server where all of our remote locations access, and to also keep our main shipping locations online and in service in the event of some type of outage. We currently have a disaster recovery location out of Grand Rapids, Michigan, and Lansing, Michigan, so what we decided to do instead of having two separate T1s connecting our remote locations to each disaster recovery location, we decided to look into either a VPN or this MPLS any-to-any type IP network.

The consequences if we were to stay with our point-to-point T1 is we were pretty much locking down all of our remote locations to one site, which didn't take care of the disaster recovery and also would double our costs as far as needing additional services and making sure that our remote locations had alternate circuit routes in the event of a cut. Those kinds of issues come up for each location.