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Utah Education Network
A more reliable network substantially reduced help desk calls and centralized Internet access decreased firewall administration time.
Tricor Braun
The overall benefit of choosing CenturyLink is the reduction in the cost associated with MPLS service, including adding new locations.
Nestor Sales
CenturyLink helped the customer achieve considerable cost reductions with the MPLS solution.
Davis County Sheriff
Managers wanted a more efficient solution that would perform periodic automatic rebids to update the caller’s location.
Barrow Neurosurgical Associates
CenturyLink specialists implemented the MOE service at the company’s six sites.
Moneytree, Inc.
The CenturyLink IQ™ Networking Private Port Service is significantly more reliable than the company's legacy solutions.
Touchstone Health
Migrating to the hosted EZ Route solution improved business operations, cut expenses, and increased the reliability of communications services.
Harte-Hanks
Harte-Hanks chose CenturyLink to replace their backup provider based on the recommendation of peers.
UBM TechWeb (Interop)
CenturyLink SIP trunking, Internet, and data center and hosting services deliver high-availability telecom infrastructure to customers.
The Doctor's Clinic
Flexible Metro Ethernet provisioning allows qualifying locations to quickly turn up service as well as scale bandwidth up or down as needed.
Washington Trust Bank
Adding functionality to the network meant smoother intra office communication and more efficient means for locations to work together.
Mainsource Financial Group, Inc.
A meshed network with CenturyLink eliminated single point of failure existent in hub-and-spoke frame relay architecture.
Heritage Operating LP
Consolidating to CenturyLink significantly simplified vendor administration and cut long-distance expenses by more than 50 percent.
Aurora Chamber of Commerce
The combined CenturyLink services and ShoreTel phone system gave the Chamber a modern telecommunications solution at an economical price.
Dixon Hughes
Greater Internet access speed and capacity enabled consolidation projects at the company's data center.
Cayuse Technologies
Cayuse Technologies turned to CenturyLink to expand bandwidth and maintain robust and flexible data and voice connectivity.
Roswell Regional Hospital
Roswell Regional Hospital needed an updated telecommunications system. Qwest provided an overall solution for voice and data, including new ShoreTel equipment. Operators transfer calls with ease using the drag-and-drop feature and inbound callers use the directory dial and four-digit dialing features. The call clarity, reliability, reduction in outages and excellent customer service are just some of the added benefits of having a partnership with Qwest.
Denver Air Center
Denver Air Center, a fixed-based operator, caters to the airline industry by taking care of private charter and corporate aircrafts, pilots, and passengers. Qwest recommended VoIP using a dual T1 bundle to resolve the strain on broadband and provide network security between tenants and corporate owners. The increased bandwidth allows pilots to complete flight planning online so Denver Air can track flights with ease.
Silco Oil
After evaluating their need for more reliable phone connections and secure high speed Internet, Silco Oil switched to Qwest. Silco Oil has achieved significant cost savings and reduced the number of phone service vendors by bundling services and using Qwest DSL to transmit sales data from stores to the main office.
DrumBeat, Inc.
DrumBeat, Inc. provides technical support to their customers for data, voice, and networking. After experiencing intermittent downtime with their data communications provider, DrumBeat, Inc. turned to Qwest for a solution.
Execu-Center
Execu-Center is an office facility for small and start up business that require executive suites with phone and Internet services. Clients need fast, safe, reliable Internet and phone solutions to conduct their business.
Jordan School District
Replacing T-1 lines with 1 Gbps GeoMax service enabled a VoIP solution that allowed the elimination of 412 analog phone lines.
Advanced Medical Imaging
Advanced Medical Imaging provides radiology interpretation services to clinics, hospitals, and urgent care facilities. 30,000 images a year are sent over Qwest's iQ Network for radiologists' to interpret and report back. The Qwest MPLS circuit provided an increase in bandwidth allowing doctors to read images in real time, thereby providing patients with faster results.
Herman Group Real Estate
Herman Group Real Estate, an affiliate of ERA, has multiple locations across Colorado and over 800 independent agents. Buyers and sellers are able to reach agents on Qwest's long distance and toll free phone service. Cisco phone systems are used to manage phone lines and forward calls while agents are with clients. By switching to Qwest managers were able to reduce the number of vendors and unused services creating a significant cost savings.
Carlisle Wide Plank Floors
Carlisle Wide Plank Floors has produced the finest restoration and reproduction wood floors in the world for more than 40 years. What started as a small business now has six locations across the U.S., including showrooms and a production mill. Customer calls are answered promptly with the use of Geo Routing, iQ Private Port services and ShoreTel equipment.
Graybar Electric Company, Inc.
Rather than adding capacity to their existing Frame Relay network, managers wanted to migrate to a less complex IP-based MPLS system.
Isabella Bank
IT managers resolved to migrate their aging Frame Relay system over to an IP-base network. The switch would allow them to implement a cost-saving VoIP project as well as quality of service (QoS) capabilities. Moreover, by consolidating onto a single provider, managers would reduce the administrative burden of managing 70 monthly phone bills.
Alcohol Monitoring Systems
Alcohol Monitoring Systems works with governmental agencies to provide ankle bracelets that monitor alcohol consumption. Their current vendor could not provide ample space for growth and wanted the organization to move locations. Decision makers began to look for a new solution that would meet their business needs.
University Federal Credit Union
Customer expectations require that the credit union's AT M and online banking services be available 24x7, and that transactions occur without delay. Thus, to retain a competitive edge, IT managers need to maintain a highly reliable network infrastructure capable of supporting application performance requirements.
ETS-Lindgren
The enterprise-wide meshed network promotes collaboration among the company's 800 geographically-dispersed employees.
Young Life
Young Life is a global youth ministery fostering relationships between leaders and adolescents within communities. Their main Service Center located in Colorado Springs, functions as a hub for all administrative needs; donations, finance, human resources, and information technology for all camp locations.
Earls Restaurant and Bar
Earls Restaurant and Bar was looking for reliable service. It was vital that communications between themselves, their customers, vendors and and other locations in Canada, Washington, Colorado and Arizona seamless and reliable. With the Nortel phone system and high speed Internet service from Qwest, Earl's can focus on what they do best: serve good food.
TEAM Industries
TEAM Industries uses ingenuity and engineering to create innovative driveline solutions for their customers. By choosing Qwest, TEAM Industries satisfied their need for growth and having a business communications provider that was able to provide multiple solutions.Qwest was able to provide TEAM Industries with more of an overall solution, and with the content filtering that they required.
Contact Solutions, Inc.
Thousands of dialed number identification services (DNIS) are managed in real-time with Control Center.
Ready Care Industries
System reliability, excellent customer service and support, and a vendor willing to partner with Ready Care to help the company move into new markets through technology were key considerations in their choice of a communications service provider.
LifeLock
LifeLock was experiencing explosive growth and planning multiple locations, and they needed a scalable, flexible implementation that could come up to speed rapidly. They needed an implementation that would be ready to use “almost out of the box”, and they wanted a partnership with a vendor who could provide expertise and support around it.
Discover the World Marketing
With call volumes averaging from 35,000 to 50,000 calls each month, Discover needed a reliable IVR system and a reliable service provider.
MacArthur Co
MacArthur Co. was having three to four outages every week, which put them at risk of losing customers to their competitors. They needed a provider who could work with the customer to quickly diagnose and resolve problems and who they could trust with access to MacArthur's network.
Sun National Bank
As an existing contract reached its end-of-life, executives seized the opportunity to source a VoIP solution offered by a service-oriented provider at a competitive price.
Madison School District of Phoenix
Madison School District was routinely hitting saturation on their network at specific predictable points of time during the day, and it was having an impact on their ability to do things like take attendance and access financial resources and their financial systems. They wanted to work with a provider that could provide them with a robust network implementation that they could grow with over time.
Miller Zell
MillerZell is about a $100 million dollar retail design firm that does signage for companies like Walmart and H&R Block, as well as online applications and order tracking and fulfillment, and installation of the material they print. They needed to move to an MPLS platform in order to implement voice over IP to get faster data rates.
Central New Mexico Community College
CenturyLink technicians worked with the college to implement a 100 Mbps Metro Ethernet circuit to the school's five campuses.
Summit Investment Partners
While the Summit business continuity and disaster recovery network met government standards, Summit executives decided to bolster the redundancy of their infrastructure and physically distance their locations from each other, while setting up one site closer to some of the employees that live in that area.
Auto Wares
Implementing a disaster recovery network keeps shipping locations online and in service in the event of an outage.
Centennial Bank Hldgs
Centennial Bank of the West is known as The Western Original and was conceived as a "Main Street" bank. Its management team is local, so decisions are made quickly, with a clear understanding of the opportunities and challenges unique to the region. The company's product offerings are extensive, providing all of the banking, investment, and online services that are expected of a full-service financial institution. Today more than 200 employees in seven Northern Colorado cities make up the Centennial banking family.
City of Los Angeles
The City's Washington D.C office was using a substandard, 56k connection. Managers wanted to upgrade this to T-1 level service to eliminate performance complaints. Moreover, they sought to integrate Internet access redundancy into their City network to better support 40,000 employees.
Construction 70
Construction 70 had an aging phone system that required a third-party vendor to make add, drop or move changes. Moreover, basic features such as call transfers were not available. An increasingly mobile work force needed much greater flexibility to enhance its productivity.
IFreedom Direct Corp
Employees at this financial services company spent a lot of time matching long distance charges with corporate account codes. Managers decided to find a new vendor that could deliver a bill that is easy to reconcile.
Murdochs Ranch
Managers sought to replace Internet access due to a vendor's lackluster performance. They looked for ways to do this while reducing overall costs.
Rush Enterprises
The CIO was put on the hot seat to provide a disaster recovery solution that could be tested. The legacy "pull-up-a-trailer" solution was insufficient to meet this need. The Rush Enterprise IT team needed a vendor that could provide disaster recovery services.
Select Comfort
Managers needed to consolidate existing carriers to ease administration, reduce costs and upgrade Internet connectivity speeds to enhance productivity.
Valley Solvents
Shared T1 services resulted in lost data packets between corporate sites. This led to downtime and administrative labor hours devoted to troubleshooting. To address the line quality issue the telecom services manager chose Qwest enhanced port services.
OSI Restaurant Partners
In 2003, the Outback Steakhouse leadership team was growing increasingly concerned about the security of their company headquarters, housed in a building just 800 feet from the end of the Tampa International runway
United Western Bancorp, Inc.
United Western Bancorp, Inc. (UWB) needed to increase the bandwidth of their WAN network to support application performance objectives and new branch openings over the next five years. The firm's existing WAN network was limited to T-1 transmission speeds at branch locations and 45Mbps at its headquarters and CyberCenter sites.
Virginia Hospital
Virginia Hospital Center needed a more sound disaster recovery strategy to ensure availability of essential patient-care systems.
World Vision
As a leading humanitarian organization, World Vision's mission is administering aid and relief around the world. Our mission was to help them help others more efficiently. World Vision's existing frame relay services provided data-only access between offices, but did not scale to provide the necessary bandwidth for full voice, video and data connections. Nor did it provide a low enough latency to allow such for applications.
Bank and Office Interiors
Replacing five, separate, twenty-year old telecommunications systems with a unified communications solution helped Bank and Office Interiors reduce long distance fees, slash maintenance costs, improve employee productivity, and respond to customers faster.
Doss Aviation
The enterprise-class IP phone system provides advanced capabilities, such as mobility, presence, preference, and rich conferencing services.
The Children's Hospital
The Children's Hospital of Denver has 2,300 employees that work from many locations. In order to better serve its child patients, the hospital moved to a larger location. The transition included bringing an outsourced, data center solution in house. As a result, IT managers needed to implement a solution that could efficiently connect all the hospital's locations and support the high-bandwidth needs of its data center, picture archiving communications system (PACS) and electronic medical records applications.
McGough Companies
The company's Construction Division wanted to consolidate Internet connections to provide better security. Moreover, managers wanted to provide high-performance connectivity to improve employee collaboration and the speed of e-mail and data file sharing.
Highline Public Schools
At Highline Public Schools in Washington State, feature-rich media applications are increasingly important for teachers to enhance their own education and for classroom instruction. The existing T-1 lines could not support an expanding array of high-bandwidth tools. A new data warehouse and plans for Voice over Internet Protocol (VoIP) made the need for increased bandwidth even more urgent.
The Tech Group
The Tech Group specializes in the design and manufacturing of plastic products for the health care and consumer industries. Growing wide area network (WAN ) data traffic began to slow the response times of enterprise applications. The congested T1-based infrastructure further threatened to impact a planned data center relocation and hamper a server consolidation project. To overcome these issues, decision makers chose to upgrade their network to a high-bandwidth, fiber solution.
Vantage Oncology Inc.
With multiple Vantage Oncology locations and more planned, the company's network was quickly becoming unmanageable because of a complex legacy system. Vantage Oncology looked to partner with a tier-one provider to help the company avoid this impasse and manage growth effectively.
Rothstein Kass
Rothstein Kass was moving its headquarters facilities and planning to roll out a voice over Internet protocol (VoIP) system to all of its offices across the U.S. The company looked for a provider to help simplify IT management and standardize equipment across its multiple locations while delivering multi-protocol label switching (MPLS) service with the quality and reliability required for current and future communications needs.
Community Bankshares, Inc.
CenturyLink IQ Networking Private Port replaced the old frame relay network, saving approximately 15 percent per month in network costs.
University of Colorado (CU)
The network connecting the main data center for the University of Colorado (CU) with its two remote sites had aged, and CU began to look for a more reliable and scalable solution. Security was also a vital issue: the remote sites have departments that handle sensitive University data, and CU wanted a solution that did not need to traverse public, unsecured networks.
Cleveland State University
The EZ Route solution allowed CSU to automate routine business transactions using a menu-driven, self-help application.
Scribe Healthcare Technologies, Inc.
The company's existing hosting provider had run out of space, and Scribe Healthcare needed to expand its data center.
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