Roswell Regional Hospital needed an updated telecommunications system. Qwest provided an overall solution for voice and data, including new ShoreTel equipment. Operators transfer calls with ease using the drag-and-drop feature and inbound callers use the directory dial and four-digit dialing features. The call clarity, reliability, reduction in outages and excellent customer service are just some of the added benefits of having a partnership with Qwest.
Denver Air Center, a fixed-based operator, caters to the airline industry by taking care of private charter and corporate aircrafts, pilots, and passengers. Qwest recommended VoIP using a dual T1 bundle to resolve the strain on broadband and provide network security between tenants and corporate owners. The increased bandwidth allows pilots to complete flight planning online so Denver Air can track flights with ease.
After evaluating their need for more reliable phone connections and secure high speed Internet, Silco Oil switched to Qwest. Silco Oil has achieved significant cost savings and reduced the number of phone service vendors by bundling services and using Qwest DSL to transmit sales data from stores to the main office.
Advanced Medical Imaging provides radiology interpretation services to clinics, hospitals, and urgent care facilities. 30,000 images a year are sent over Qwest's iQ Network for radiologists' to interpret and report back. The Qwest MPLS circuit provided an increase in bandwidth allowing doctors to read images in real time, thereby providing patients with faster results.
Herman Group Real Estate, an affiliate of ERA, has multiple locations across Colorado and over 800 independent agents. Buyers and sellers are able to reach agents on Qwest's long distance and toll free phone service. Cisco phone systems are used to manage phone lines and forward calls while agents are with clients. By switching to Qwest managers were able to reduce the number of vendors and unused services creating a significant cost savings.
Carlisle Wide Plank Floors has produced the finest restoration and reproduction wood floors in the world for more than 40 years. What started as a small business now has six locations across the U.S., including showrooms and a production mill. Customer calls are answered promptly with the use of Geo Routing, iQ Private Port services and ShoreTel equipment.
IT managers resolved to migrate their aging Frame Relay system over to an IP-base network. The switch would allow them to implement a cost-saving VoIP project as well as quality of service (QoS) capabilities. Moreover, by consolidating onto a single provider, managers would reduce the administrative burden of managing 70 monthly phone bills.
Alcohol Monitoring Systems works with governmental agencies to provide ankle bracelets that monitor alcohol consumption. Their current vendor could not provide ample space for growth and wanted the organization to move locations. Decision makers began to look for a new solution that would meet their business needs.
Customer expectations require that the credit union's AT M and online banking services be available 24x7, and that transactions occur without delay. Thus, to retain a competitive edge, IT managers need to maintain a highly reliable network infrastructure capable of supporting application performance requirements.
Young Life is a global youth ministery fostering relationships between leaders and adolescents within communities. Their main Service Center located in Colorado Springs, functions as a hub for all administrative needs; donations, finance, human resources, and information technology for all camp locations.
Earls Restaurant and Bar was looking for reliable service. It was vital that communications between themselves, their customers, vendors and and other locations in Canada, Washington, Colorado and Arizona seamless and reliable. With the Nortel phone system and high speed Internet service from Qwest, Earl's can focus on what they do best: serve good food.
TEAM Industries uses ingenuity and engineering to create innovative driveline solutions for their customers. By choosing Qwest, TEAM Industries satisfied their need for growth and having a business communications provider that was able to provide multiple solutions.Qwest was able to provide TEAM Industries with more of an overall solution, and with the content filtering that they required.
LifeLock was experiencing explosive growth and planning multiple locations, and they needed a scalable, flexible implementation that could come up to speed rapidly. They needed an implementation that would be ready to use “almost out of the box”, and they wanted a partnership with a vendor who could provide expertise and support around it.
Madison School District was routinely hitting saturation on their network at specific predictable points of time during the day, and it was having an impact on their ability to do things like take attendance and access financial resources and their financial systems. They wanted to work with a provider that could provide them with a robust network implementation that they could grow with over time.
MillerZell is about a $100 million dollar retail design firm that does signage for companies like Walmart and H&R Block, as well as online applications and order tracking and fulfillment, and installation of the material they print. They needed to move to an MPLS platform in order to implement voice over IP to get faster data rates.
While the Summit business continuity and disaster recovery network met government standards, Summit executives decided to bolster the redundancy of their infrastructure and physically distance their locations from each other, while setting up one site closer to some of the employees that live in that area.
Centennial Bank of the West is known as The Western Original and was conceived as a "Main Street" bank. Its management team is local, so decisions are made quickly, with a clear understanding of the opportunities and challenges unique to the region. The company's product offerings are extensive, providing all of the banking, investment, and online services that are expected of a full-service financial institution. Today more than 200 employees in seven Northern Colorado cities make up the Centennial banking family.
The City's Washington D.C office was using a substandard, 56k connection. Managers wanted to upgrade this to T-1 level service to eliminate performance complaints. Moreover, they sought to integrate Internet access redundancy into their City network to better support 40,000 employees.
United Western Bancorp, Inc. (UWB) needed to increase the bandwidth of their WAN network to support application performance objectives and new branch openings over the next five years. The firm's existing WAN network was limited to T-1 transmission speeds at branch locations and 45Mbps at its headquarters and CyberCenter sites.
As a leading humanitarian organization, World Vision's mission is administering aid and relief around the world. Our mission was to help them help others more efficiently. World Vision's existing frame relay services provided data-only access between offices, but did not scale to provide the necessary bandwidth for full voice, video and data connections. Nor did it provide a low enough latency to allow such for applications.
The Children's Hospital of Denver has 2,300 employees that work from many locations. In order to better serve its child patients, the hospital moved to a larger location. The transition included bringing an outsourced, data center solution in house. As a result, IT managers needed to implement a solution that could efficiently connect all the hospital's locations and support the high-bandwidth needs of its data center, picture archiving communications system (PACS) and electronic medical records applications.
At Highline Public Schools in Washington State, feature-rich media applications are increasingly important for teachers to enhance their own education and for classroom instruction. The existing T-1 lines could not support an expanding array of high-bandwidth tools. A new data warehouse and plans for Voice over Internet Protocol (VoIP) made the need for increased bandwidth even more urgent.
The Tech Group specializes in the design and manufacturing of plastic products for the health care and consumer industries. Growing wide area network (WAN ) data traffic began to slow the response times of enterprise applications. The congested T1-based infrastructure further threatened to impact a planned data center relocation and hamper a server consolidation project. To overcome these issues, decision makers chose to upgrade their network to a high-bandwidth, fiber solution.
With multiple Vantage Oncology locations and more planned, the company's network was quickly becoming unmanageable because of a complex legacy system. Vantage Oncology looked to partner with a tier-one provider to help the company avoid this impasse and manage growth effectively.
Rothstein Kass was moving its headquarters facilities and planning to roll out a voice over Internet protocol (VoIP) system to all of its offices across the U.S. The company looked for a provider to help simplify IT management and standardize equipment across its multiple locations while delivering multi-protocol label switching (MPLS) service with the quality and reliability required for current and future communications needs.
The network connecting the main data center for the University of Colorado (CU) with its two remote sites had aged, and CU began to look for a more reliable and scalable solution. Security was also a vital issue: the remote sites have departments that handle sensitive University data, and CU wanted a solution that did not need to traverse public, unsecured networks.
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