Case Studies
Learn how peers in your industry are working with CenturyLink to make the most of their telecom solutions. Our case studies provide solid information for research into how organizations and businesses of all sizes have met their telecom challenges with CenturyLink.
Alcohol Monitoring Systems
Alcohol Monitoring Systems works with governmental agencies to provide ankle bracelets that monitor alcohol consumption. Their current vendor could not provide ample space for growth and wanted the organization to move locations. Decision makers began to look for a new solution that would meet their business needs.
Aurora Chamber of Commerce
The Aurora Chamber of Commerce is a non-profit membership organization that promotes and serves businesses in the east Denver metro area. The Chamber pools the resources of its members so that they can accomplish collectively what individual business could not. Specifically, Chamber staffers act as liaisons with city, county and state officials and provide educational programs on business issues through seminars and workshops.
Bank and Office Interiors
Replacing five, separate, twenty-year old telecommunications systems with a unified communications solution helped Bank and Office Interiors reduce long distance fees, slash maintenance costs, improve employee productivity, and respond to customers faster.
BoardDocs
BoardDocs needed a provider who could deliver high-availability, scalability and timely service support to ensure BoardDocs' customers of round-the-clock access to their applications.
Central New Mexico Community College
Central New Mexico Community College (CNMCC) occupies five campus locations throughout the Albuquerque metro area. The school offers a wide range of certificates, associate degrees and college-transfer courses. From business to healthcare to engineering and more, the school's 26,000 students can choose from a far ranging assortment of specialties.
Cleveland State University
School administrators needed to significantly increase the efficiency of their incoming call management and routing system. Calls came into multiple locations while human resources were tapped to deliver repetitive instructions.
Community Bankshares, Inc.
Community Bankshares was using frame relay-based communications, but dropped packets and slow application access speeds lowered the level of customer service that employees could deliver to the banks clients. The hub-and-spoke architecture was also time-consuming to set up and administer.
Contact Solutions, Inc.
Contact Solutions, Inc. needs to move fast in their business and needs to work with a provider who is flexible enough to help them adapt their business as it grows. They chose the Qwest® Domestic Toll Free Service to support 30 million minutes of inbound 800 call traffic per month.
Cutter & Buck
When growth drove demand for increased bandwidth, Cutter & Buck looked for a cost-effective way to enhance the Internet and voice service at its multiple locations across the U.S.
Discover the World Marketing
With call volumes averaging from 35,000 to 50,000 calls each month, Discover needed a reliable IVR system and a reliable service provider.
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