CASE STUDIES 

First Southwest Bank

First Southwest Bank chose CenturyLink for the footprint that covers their entire region with fiber, which allowed them to get the MPLS-integrated wide area network they desired.

Faster Network, Better Service

Challenge
The old point-to-point network between branches and the central office was so slow that customers at First Southwest Bank had to wait for simple transactions to complete with their tellers. New products and services weren’t being launched and their failover site for disaster recovery left them open to the threat of a single natural disaster.

Solution
First Southwest Bank worked with CenturyLink to tie all the branches and headquarters together on a high-bandwidth platform with IQ MPLS Network Solution. This replaced multiple vendors the bank depended on for unreliable service and gave them redundancy in case of a natural disaster. With a simpler, faster network—speeds went from 1.5Mbps to 10Mbps—voice and data were consolidated into a single platform and customer satisfaction rose quickly.

Benefits and Results

  • 50% Reduction in Teller Transaction Times
  • Voice and Data Consolidated to One Platform
  • Improved Employee and Customer Satisfaction
  • Network Speeds Jumped from 1.5Mbps to 10Mbps
  • Advanced Security and Up-to-Date Compliance
  • Natural Disaster Redundancy

More Services and Solutions for You

MPLS / VPN

Connect geographically dispersed locations through this robust, high-performance WAN solution using Multiprotocol Label Switching (MPLS).

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