Contact Center

User-Friendly Technology to Connect with Your Customers

Provide the ultimate customer experience with our feature-rich contact center services.

Our highly scalable and secure environments are PCI-compliant, HIPAA-ready and offer geographical redundancy. Manage virtually all aspects of your services through a powerful web portal with little-to-know upfront capital investments.

Call Routing Services

Intelligent Pre-Route (IPR)
Create a faster call experience for customers with efficient distribution of calls across locations.
Interaction Routing
Improve sales and service through state-of-the-art routing and reporting capabilities.

Interactive Voice Response (IVR) Services

Hosted IVR
Evaluate who your customers are and what they expect to create the ultimate customer experience.
EZ Route
Manage information requests with a network-based, self-help interactive voice responsive system.

Toll-Free Services

Domestic Toll-Free Service
Maximize the efficiency of your business while providing a quality service for your customers.
IP Long-Distance & Toll-Free
Reach farther with domestic and international outbound long distance and inbound toll-free calls.
Overall, the voice network we implemented is supporting our goal to deliver exceptional service to our customers.
Andy De La Cruz • Manager Network Engineering
Boyd Gaming Corporation

More Services and Solutions for You

Voice Solutions

Ensure your voice technology helps overcome business challenges.

Web Conferencing

Fully integrated voice, web and desktop video conferencing in one intuitive interface.

Contact an Expert

Chat with Us

Chat with one of our online sales consultants:

Call Us

Call us for further assistance:


Email Us

Please provide the following contact information and we will follow up with you soon.
* - Denotes a required field.

Get Connected. See What's Next for Business.