With CenturyLink as Your Voice Service Provider, Enjoy
99.95% Availability with Either Network
When your internal and external customer relationships are on the line, you can't risk an outage of your voice services. Whichever voice technology is right for your company, time-proven Traditional Voice or efficiency-boosting IP Voice, CenturyLink offers a range of products to choose from, including a hybrid solution that gives you the best of both worlds
Traditional Voice Services
Improve productivity and client satisfaction with dependable, customized voice services.
- 911 Services and Automatic Location Identification Service (PS/ALI)
- Domestic Toll-Free Service
- Local Voice Feature Packages: CenturyLink Choice Business
- Long Distance: Outbound
- Long Distance: International
IP Voice and SIP Services
Accomplish more in your workday with CenturyLink and audio conferencing solutions. Cut travel costs and host productivity by communicating remotely with your customer and easily connecting employees to each other.
Contact Center Solutions
CenturyLink Contact Center Solutions offer cloud ľand network-based services that provide flexibility, scalability, and low TCO, as well as a robust feature-functionality set that delivers an excellent customer experience.
- Call Routing: Intelligent Pre-Route (IPR)
- Call Routing: Interaction Routing
- IVR: Hosted IVR
- IVR: EZ Route
- Outbound Notification: Notify
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