Finding wireless settings without the modem sticker

Usually, you can find your modem's name (SSID) and password (KEY or PASSPHRASE) on a sticker that's on the bottom or side of your device. If your device doesn't have a sticker (or you can't read it), then you need to do a tiny bit of sleuthing to find it.

Wireless settings on most CenturyLink modems

For most CenturyLink modems, you can find what you need in 3 steps:

  1. Using a device (wired or wireless) that has an Internet connection, open a web browser.
  2. In the address bar type and then hit Enter.
  3. Select Wireless Setup. You are now in the modem's admin console and can access the configuration screen. The Network Name/SSID and Security Key/Passphrase should be listed on the screen.  It might look something like these examples - although it will vary based on your specific modem.
Example 1 - Wireless Settings on Modem
Example 2 - Wireless Settings on Modem

Although most CenturyLink modems follow the steps listed above, there are a few that don't. For convenience, here are instructions for the CenturyLink modems that stray from this process:

If you have a non-CenturyLink modem, you'll need to refer to the manufacturer's website for help.

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Of course, for additional assistance you can also chat with us. We're here to help.