Finding wireless settings without the modem sticker

Usually, you can find your modem's name (SSID) and password (KEY or PASSPHRASE) on a sticker that's on the bottom or side of your device. If your device doesn't have a sticker (or you can't read it), then you need to do a tiny bit of sleuthing to find it.

Wireless settings on most CenturyLink modems

For most CenturyLink modems, you can find what you need in 3 steps:

  1. Using a device (wired or wireless) that has an Internet connection, open a web browser.
  2. In the address bar type http://192.168.0.1 and then hit Enter.
  3. Select Wireless Setup. You are now in the modem's admin console and can access the configuration screen. The Network Name/SSID and Security Key/Passphrase should be listed on the screen.  It might look something like these examples - although it will vary based on your specific modem.
Example 1 - Wireless Settings on Modem
Example 2 - Wireless Settings on Modem

Although most CenturyLink modems follow the steps listed above, there are a few that don't. For convenience, here are instructions for the CenturyLink modems that stray from this process:

If you have a non-CenturyLink modem, you'll need to refer to the manufacturer's website for help.

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Of course, for additional assistance you can also chat with us. We're here to help.