Guidance Center

Find the information you need to set up, use, troubleshoot or fix issues with your CenturyLink services and features.

Guidance Center: Prism Service

Troubleshooting

Check out these videos to try to resolve an issue on your own. Don't want to watch a video? All the information is listed under the video - that way you can read it & print it to take to the TV room.

Parental Controls

With parental controls you can lock shows and movies by rating, lock specific channels, and keep On Demand rentals from being purchased without your knowledge.

Advanced Topics

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