Temporarily turn off Prism Parental Controls

You can temporarily disable your Parental Control settings to watch your full range of channels. Parental Controls can be enabled again when you are finished. If you have On Demand rentals locked using Parental Controls, you will still have to enter your PIN to view or purchase a program.

Temporarily Disabling Parental Locks

  1. To temporarily turn off your Parental Locking settings, press the MENU key to bring up the main menu.
  2. Use the RIGHT ARROW key to select SETTINGS.
  3. Press OK.
  4. Select GENERAL.
  5. Press OK.
  6. Use the RIGHT ARROW to select PARENTAL CONTROLS.
  7. Press OK.
  8. Enter your PIN using the NUMBER keys. The Parental Locking settings screen will appear.
  9. Use the DOWN ARROW key to select TURN OFF LOCKING.
  10. Press OK.
  11. Use the DOWN ARROW key to select UNLOCK ALL TV FOR 4 HOURS.
  12. Press Ok.

After 4 hours of viewing, parental control settings will automatically turn back on.

Restoring Parental Locks

If you turn the set-top box off before the 4 hours have passed, the parental locks will be turned on the next time you turn on the set top box.

OR

  1. To restore or turn on temporarily disabled settings, press the MENU key to bring up the main menu.
  2. Use the RIGHT ARROW key to select SETTINGS.
  3. Press OK.
  4. Select GENERAL.
  5. Press OK.
  6. Use the RIGHT ARROW to select PARENTAL CONTROLS.
  7. Press OK.
  8. Enter your PIN number. The Parental Lock settings screen should appear.
  9. Use the ARROW keys to select LOCK.
  10. Press OK.
  11. Press OK a second time to confirm your selection.

Press EXIT TO TV to return to watching live TV full screen.

For more information on using your Parental Controls, watch the Help On Demand videos on locking channels, locking shows by rating and locking On Demand rentals.