Is there a grace period after the due date?
No, your payment must be received by the due date to avoid late fees and potential disruption in your service.
The total amount due shown on your bill includes new charges for the month and, if applicable, any unpaid previous balance. You may see a previous balance due if your payment was not received by the due date. If you paid this balance after the new bill was created, simply submit payment to cover the new charges only.
- With AutoPay, your payment is always on time. Learn about the benefits.
If you're concerned about making your payment on time, we encourage you to discuss payment arrangements with a CenturyLink billing specialist. We're here to help.