How late fees are calculated

If you have CenturyLink Internet service and your payment is past due, then a $5 late fee will be applied to your next bill.

If you don't have CenturyLink Internet service and your payment is past due, then the late fee is a percentage of the amount due and applied to your next bill. The percentage is based on Public Utility Commission rules for the state in which you live.

If you have CenturyLink Internet service bundled with other services, then the late fee will be a percentage of the amount due plus a $5 late fee, applied to your next bill.

Avoid late payment fees

To avoid late payment fees, your bill must be paid in full by the due date, which can be found on your bill or by signing in to My Account.

With AutoPay, your bill is always paid on time.

If you're concerned about whether you'll be able to pay your bill by the due date, we encourage you to discuss payment arrangements with a CenturyLink billing specialist. We're here to help.