How late fees are calculated

If your payment is late, you'll either be charged a flat fee, interest based on a percentage of the amount due or possibly both -- depending what services you have with us.

To avoid late fees, your bill must be paid by the date listed on your bill. You can find your due date (and account balance) on the first page of your paper bill and/or by logging in to My Account.

Late fees by service by month

Late fees come in the form of flat charges or interest, depending on what services you own and where you live.

The late fee information specific to your services and jurisdiction is available online at the CenturyLink Tariffs Library.

Payment arrangements

If you're concerned you won't be able to pay your bill by the due date, please contact us about making payment arrangements.

Did you know? AutoPay is our automated bill payment service. With it, you don't have to worry about late fees or missed due dates. Instead, you take control and set up your bill to be paid automatically each month via your checking account, savings account, debit card or credit card. Easy, secure and convenient.