Trouble activating Norton security software

You've successfully downloaded and installed the Norton security software.  Now, you just have to activate it. 

Unfortunately, if you're reading this article, your license probably isn't activating smoothly. You might be receiving an error code, getting a "service cancelled" message, being asked to re-install your software or other experiencing some other snag.

The source of these kinds of frustrations can include:

  • A conflict with another security product on your computer
  • Norton sensing an existing threat (e.g., virus, malware) on your computer
  • A failed Norton install that happened as part of an upgrade
  • Trying to install Norton without being connected to the Internet

For help activating your Norton software, chat with us.  We're here to help.