Understanding your CenturyLink bill (video)
If you'd like to know more about your bill, we can help. We've put together a short, 3-minute video that explains, among other things:
- Sections of your bill (e.g., summary, itemized breakdown)
- Location of specific account info (e.g., account number, bill date, due date)
- Why your first bill might be higher than you expected.
To watch the video that matches the bill you receive, click here.
Note: If you're not a fan of videos, but want to understand your bill better, explore a sample bill. You can also read about the taxes, fees and surcharges that we collect. Alternately, if you're a new customer, learn about your first bill.
Thanks for being a CenturyLink customer! Chat with us if you need help.