Understanding your CenturyLink bill (video)

If you'd like to know more about your bill, we can help. We've put together a short, 3-minute video that explains, among other things:

  • Sections of your bill (e.g., summary, itemized breakdown)
  • Location of specific account info (e.g., account number, bill date, due date)
  • Why your first bill might be higher than you expected.

To watch the video that matches the bill you receive, click here.

Note: If you're not a fan of videos, but want to understand your bill better, explore a sample bill. You can also read about the taxes, fees and surcharges that we collect. Alternately, if you're a new customer, learn about your first bill.

Thanks for being a CenturyLink customer! Chat with us if you need help.