Video help: Understanding your bill

At CenturyLink, it's important to us that you fully understand your monthly bill, so we put together a short video to provide information on what you can expect on your first bill and where you can find additional information and details.

In this video, we take you on a tour of the sections of your monthly bill, and point out how the bill is structured, so that you can get familiar with where you can find bill details, adjustments, taxes and charges, should you ever need to. If you just received your first bill and it's higher than you expected, we cover some reasons why that may be the case, too.

To show the information relevant to you, we must first ask you for your zip code.

And thanks for being a CenturyLink customer. We're here to help.