Video help: Understanding your billThis short video explains the sections of your bill and how it's structured.

Have you forgotten your My Account user name or your password, or both?Help with signing on to My Account, where you can manage your account and pay your bill.

Incorrect charge on your billWhat to do if there's an incorrect charge on your bill.

Wondering when you'll see your bill credit?Where you're at in your billing cycle impacts when adjustments are applied to your account.

Different ways to pay your bill (video)We offer several safe, secure ways to pay your bill. Choose the method that's most convenient for you.

How to find your account balanceIt's easy to find your balance and due date.

After signing in to My Account, you can't find or pay your billWhat to look for when you can sign in, but your newest bill isn't appearing.

Help with MSN® Dial-upSupport is available both online and by phone.

Tour the CenturyLink billUsing this interactive tour is an easy way to learn what terms mean and where important sections are located on your bill.

Enroll a user name or password in My Account, or add an accountHow to reap the benefits of My Account, and ensure you have access to your newest bill.

Different ways to pay your billPay your bill online, by phone, by mail, in person or set up an automatic, monthly payment.

What to expect on your first billBecause it can include prorated and one-time charges, the first bill is often higher than normal. So there are no surprises, here's what you can expect.