As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My Account Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Prism® TV Package, Equipment, and Services Price List
*Depending on services you select, these CenturyLink surcharges apply: Internet/Broadband Cost Recovery Fee; Prism Local Broadcast Surcharge; Prism Sports Network Surcharge; Non-Telecom Services Surcharge; Subscriber Line Charge; Long Distance Line Charge; Access Recovery Charge; Property Tax Recovery Fee; Federal Regulatory Recovery Fee; and Facilities Relocation Cost Recovery Fee. These are neither taxes nor required by law, but set by CenturyLink and may change. Additional taxes and fees will apply and appear on your monthly bill. For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.
Service may not be available in your area. Rates are available to residential customers only and are subject to change. Depending on your location, promotional discounts may not apply to first partial month of service. If customer cancels one of the required bundled services during their current promotion, doesn’t remain in good standing, or if customer changes their account in any manner, all promotional Prism rates are void. The Prism TV package monthly rate will increase to the then-current, standard, monthly rack rate. The Prism TV Subscriber Agreement terms and conditions apply; see www.centurylink.com/terms.Credit approval and deposit may be required. If applicable, an early termination fee of up to $20, multiplied by the number of months remaining in customer’s then-current term commitment (up to $240 max.) will apply if customer terminates Prism service before the end of the applicable term commitment.Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Restrictions apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms.
Equipment Fees: (all fees and terms are subject to change)
CenturyLink-issued equipment (set-top boxes, remote controls, etc.) is required for service and determined by Prism package selected; customer may add additional equipment. The Prism TV Equipment Return Policy and Return Procedure will apply to all equipment leased by customer. Equipment must be received within 30 days after termination or cancellation of service. Charges may apply for unreturned/damaged equipment. See Prism TV Subscriber Agreement at centurylink.com/terms for more details.
Modem: CenturyLink provided modem may be required; lease ($10/mo. fee) or a one-time purchase (up to $150) option available (S&H applies).
Set Top Box ("STB"): A CenturyLink-provided STB is required to view TV. For Prism Basic, Essential and Complete Packages, a $9.99 monthly recurring charge (“MRC”) will apply for the first wired STB; for Prism Preferred and Premium Packages, the first wired STB is included in the Package offer. For all Prism packages, a $9.99/mo. MRC will apply for each additional STB (wired and wireless; limit five wireless STBs per household) requested. If the additional STBs requested are wireless, a one-time $49.95 surcharge will apply to the second, third, fourth and fifth STB. If more four or more STBs are requested, a $60 installation fee will apply to the fourth STB; $40 for each additional STB (5th-8th) requested. Wireless range is limited; power and connection to TV required. Restrictions apply.
Installation Fees / Surcharges:
CenturyLink professional technician installation required. Standard service installation is provided at no additional charge (see applicable STB install charges); other fees may apply for abnormal situations. A one-time $49.95 wireless surcharge will apply to the second, third, fourth and fifth STB. If more four or more STBs are requested, a $60 installation fee will apply to the fourth STB; $40 for each additional STB (5th-8th) requested.
Prism Channels and Features:
Local Channels and Programming Channels: Local channel availability varies by market. Applicable monthly fees or one-time charges for Add-on programming packages (ex. Sports Plus), Premium movie channel subscriptions excluded from Prism package selected, Pay Per View movies and events, and On Demand purchases will apply.
High Definition (“HD”): Customer’s location will determine HD availability and the maximum number of HD video streams (up to 4) a customer can view and record in HD at any one time.
Prism on the Go: Viewing ability requires qualifying device and Internet connection. Prism on the Go offers content through the centurylink.net portal, programmer-supplied apps and an internal facilities-based app (Prism TV app). The content accessible to individual subscribers depends on their Prism package, device, location, and how they are accessing the content and will vary accordingly. Third-party terms and conditions apply to programmer-supplied apps.
Prism TV Mobile App: Certain content can be viewed within subscriber’s home only. Download and viewing ability requires subscription to a Prism TV package, qualifying device, and Wi-Fi connection when away from home. Terms and conditions apply.
Prism Center App: Dashboard app requires subscription to a Prism TV package. Content applicable to social media and vendor apps can be viewed on your TV only. Third-party terms and conditions apply.