While we sell Verizon's wireless service, Verizon manages your account and service. Unless you've signed up for combined billing with us, you receive a separate bill from Verizon for your wireless service -- and their policies govern when and how you pay.
For help understanding how to pay your Verizon bill, start with visiting Verizon Wireless online support.
Of course, you can always contact Verizon Wireless directly. Their contact us page includes options for chatting online as well as speaking with live people.