Confirm your identity
You confirm your identity as part of the enrollment process, which can be done either online or by sending in a paper form.
If you enroll online, signing in to My Account verifies your identity. If you prefer paper, you can mail in a form, but you'll need to provide your CenturyLink account number. (If you don't know your account number, there are a few places you can find it.)
Provide a payment source
Checking, savings or money market* account
If you want to have your CenturyLink bill electronically deducted from your bank account, be ready to provide your routing and account numbers. (Both can be found on the bottom of your check.)
* Money market option not available in all areas.
Credit or debit card
If you would like to have your bill charged to your credit or debit card every month, you'll need to have your card information handy, including:
- Account number
- Expiration date
- Security code (found on the back of your card)