As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
These settings work for the following email domains: centurylink.net, q.com, elpasotel.net, embarqmail.com, centurytel.net, cswnet.com, clds.net, coastalnow.net, cochill.net, emadisonriver.com, emadisonriver.net, gallatinriver.net, grics.net, gulftel.com, madisonriver.biz, mebtel.net, qwest.net
SMTP: smtp.centurylink.net, Port 587 TLS if available
Full Email Address
Email size limit: 20MB
Send To limit:
Webmail send limit:
100 per hour
SMTP send limit:
500 per hour
IP-based email send limit:
50 per 5 minutes
Setting up Email on Your Device
More about POP, SMTP, and IMAP
SMTP, POP3 and IMAP are different ways your email program (say, Outlook) communicates with your email provider (CenturyLink). Really simply, they amount to this:
POP3 (Post Office Protocol)—Like its name implies, POP3 is the equivalent of the post office. It's for storing your email.
SMTP (Simple Mail Transfer Protocol)—SMTP gets your email from one place to the next -- routing it between servers and eventually to your computer desktop. If you were sending snail mail, it would be the mailman.
IMAP (Internet Message Access Protocol)—IMAP is a fancier version of POP3. For instance, with IMAP, you can keep your email on the server, something you can't do with POP3. Of course, the downside is that IMAP requires more server space and computing power to operate.
We don't support IMAP. We're providing the IMAP settings here for self-help only.
When you go to set up your email program, you may be prompted to "leave a copy of your emails on the server." We recommend you accept this option.
"Email Size Limit" refers to the size of a single email, and "Sent To Limits" include the To, CC and Bcc fields in emails. These limits are the same whether you're using webmail or SMTP.
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