If none of these things resonate with you, a PC Health Check* might reveal some useful information. There is no cost to run a health check on your computer. The service is secure and takes about 7 minutes to complete. While the service is running, you can chat with an agent at any time by opening the LogMeInRescue window. When the health check is finished, you'll get a list of recommendations for what you can do next.
If you'd prefer to simply ask someone some questions, chat with us. We're here to help.