We no longer support this browser. For an optimal experience, we recommend updating your browser.

Close
Set location by ZIP Code

Look up a ZIP code (USPS)

Enter a valid 5‐digit ZIP code

CenturyLink modem setup

Setting up a new modem or new internet service from CenturyLink? Different CenturyLink modem and router models may require different steps to setup. Choose your type of modem below to read the instructions before completing installation.

Select your type of CenturyLink equipment

ASKCTL 128

The best way to contact customer service is to text your question to 888-320-3452 on your mobile device* 

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Log into account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.

Starting new service? Please note that a phone jack is required to set up CenturyLink internet service in your home. If you don't have a jack, chat with us to have one installed.

My CenturyLink app logo

Download the CenturyLink app to manage your account and network.

Did you find the help you were looking for today?