This short video explains your options. Choose the method that's most convenient.
Need a very fast way to pay
Note: Paying in person can also be a fast way to get your bill paid, so long as you have time to drive somewhere during regular business hours.
Tired of monthly due dates
If you're tired of scrambling to get your bill paid by the due date, consider setting up an automatic payment. It's a lot easier than other payment methods. You just need to set up an account, and then your bill is paid each month without you having to think about it. You can still get a paper bill, and you can make changes to your account at any time.
Rather not re-enter data
If you'd prefer not to re-enter your personal information each time you pay a bill, set up an account.
- My Account is our online account management tool. To set up an account, you create a username, password and answer a couple of questions. From there, you can pay your bill, save your personal information, view past statements and make changes to your account.
- AutoPay is our automatic payment tool. You create an account and choose how you want to pay your bill (e.g., checking, credit card, etc.). Your account is automatically debited each month, saving you the trouble of manually re-entering your data.
Note: If you're paying by phone, you aren't required to set up an account, but if you want to, you can set up a "wallet." With a wallet, you can save your billing information so you don't have to re-enter every time you pay a bill using the phone.
Hate creating online accounts?
There is a small convenience fee to use a credit or debit card when paying your bill via the one-time MyAccount or Quick Bill Pay services. There are two ways to avoid this fee and still enjoy the ease of paying online:
Looking for low-tech options
Missing payment information
Want to pay cash
If you want to pay with cash, visit one of our CenturyLink stores. (Note: Not all our locations accept payments. To check if the one you want does, when you see the map, click the pin for the location. A pop-up box will appear with store information, including whether the location accepts payments.)