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Digital Home Phone Support

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Digital Home Phone support topics

Digital home phone user guide
Battery backup units

Prepaid Digital Home Phone and CenturyLink ON customers are moving to Connected Voice. See FAQs here.

How to download saved voicemail messages

If you have saved voicemail messages on your Digital Home Phone or VoIP service, you will need to download them before your service is moved to Connected Voice.

 

To save a message:

1. Access your voicemail

2. Open the saved message

3. Record the message to a personal recording device during playback

 

You will also need to set up your voicemail and record your greeting once the new service is installed.

Need quick assistance?

The best way to connect with customer service is by text!

Text your question to 888-320-3452 on your mobile device* and get help with service requests like:

 

  • Upgrade or move your internet or phone service
  • Request a repair
  • Reschedule an appointment or locate your technician
  • And more!

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Sign in to your account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.

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