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How to use calling features to block incoming calls

Control who's ringing your home. Some calling features let you block specific phone numbers, others let you block certain calls.

Ways to block unwanted calls from your home phone

You can control who calls your house. By using calling features, changing your directory listing and/or signing up for the do-not-call list, you can reduce unwanted calls.

Calling Features: 3-Way Calling

A phone feature that lets you talk to 2 people at different phone numbers at the same time, similar to a conference call.

How to stop calling features from blocking calls

It can be easy to forget which calling features are on your account, and if you don't use them regularly, it's equally easy to forget what they do.

Use Call Waiting and never miss a call because you're on the phone

With this calling feature, if you're already on the phone, you hear a stuttered tone when someone dials your number. You can pick up or continue chatting.

Use Caller ID to know who's calling before you pick up

This calling feature is popular because it takes the guess work out of answering the phone. You just look at the display to see who's calling.

Use Call Forwarding to send your calls to another phone

If you're going to be elsewhere and don't want to miss your calls, use this calling feature to forward them to where you plan to be.

How to set up your CenturyLink Voice Mail

Set up your voice mail, record a greeting, retrieve messages and troubleshoot common problems.

Anonymous Call Rejection troubleshooting tips

If calls are still getting through, your phone settings may be incorrect or the feature may simply need to be turned on.

Use Call Trace to identify harassing calls

If you're receiving threatening or obscene calls, you can use this calling feature to trace who's sending them.

Reject calls from private and anonymous numbers

With Anonymous Call Rejection, you can block calls from people who hide their name and number.

Use Call Rejection to block calls you don't want

You can include more than 10 numbers on a rejection list. People calling from numbers on the list hear a message saying you're not accepting calls.

Use Selective Call Forwarding to send specific calls to another phone

If you don't have time to wait around for a specific call, forward the number to where you plan to be and get back to doing what you want to be doing.

Common 3-Way Calling problems

Once you get the hang of how to use it, this handy feature can save you time and make coordinating plans much easier.

Managing your Connected Home features

Find what you are looking for to set up alerts and automations, manage schedules, and view notable events, pictures, and video clips.

Use No Solicitation to stop sales calls

With this calling feature, telemarketers get the message that you're not interested without you having to talk to them.

Use Call Transfer to send calls to another phone

We're on the go more than ever. Transfer calls to your cell phone so you can take them to go, or send a caller to your son, wife or roommate's phone.

If your phone doesn't ring when people call...

Malfunctioning satellite receiver, turned off phone ringer, forgotten calling feature or even bad weather… could be the cause of the problem.

Call Forwarding troubleshooting tips

Any of these sound familiar -- not able to forward calls to some numbers, getting a busy signal, can't make outgoing calls, call waiting not working? It's ok. We can fix 'em.

Keep your phone number private

If you don't want your phone number to be easily shared, get a non-published (or private) listing.

With Custom Ringing incoming calls sound different

By assigning unique phone numbers (and ring tones) to the different people in your home, you can know who the call is for when you hear the ring.

Prism® TV: Using Closed captions and audio descriptions

CenturyLink® Prism® TV offers two features that assist the hearing impaired and visually impaired.

Getting started with the basics of Digital Home Phone

A quick start guide covering the most common functions you'll do with your Digital Home Phone service

Online CenturyLink Voice Mail user guide

Detailed, step-by-step instructions for activating your service, creating a password, recording a greeting and navigating the controls.

Use Continuous Redial to reach a busy number

By redialing every 60 seconds for up to 30 minutes, this calling feature saves you the trouble of having to dial over and over again.