Contact Us:

All times are Central Time.

Support: 877.832.8404
Monday - Friday 7am-8pm

Internet Support: 800.786.6272
24 hours a day, 7 days a week

Repair: 800.786.6272

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Billing Help:


How to read your business bill

Block select 3rd party charges

Pay your bill online

Tax exempt information

Fraud Prevention Tips

Alternate Bill Media


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Login to My Account

Account Management Tours

My Account FAQs

Product Help and Guides:


Product Guides

CenturyLink® Business Bundle Quick Start PDF

Core Connect Quick Start PDF
(For service established after May 1, 2013)

Core Connect Quick Start PDF
(For service established before May 1, 2013)

Connected Backup Quick StartPDF

Connected Office Quick StartPDF

Calling Features Guides PDF

Quick Reference Guides PDF

Voice Mail User Guides PDF

McAfee Email ProtectionPDF


Hosted VoIP:

Self-Install GuidePDF

Wiring DiagramPDF

Polycom Quick Start Videos


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Product Help Topics:

CenturyLink Bundles

Internet Access

Broadband TV


Long Distance

Knowledgebase and FAQ's:


Have a question? Access the FAQ database to get answers on:

  • My Account
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  • Products and Services Help Guides
  • Investor Relations
And much more

Other Support:


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