Additional Information Regarding CenturyLink Products And Services

GENERAL TERMS

SERVICE TERMS
BUSINESS PHONE
BUSINESS INTERNET AND DATA
BUSINESS SOLUTIONS

PROMOTIONAL OFFERS TERMS
BUSINESS INTERNET AND DATA OFFERS
BUSINESS TV OFFERS
BUSINESS SOLUTIONS OFFERS
BUSINESS PHONE OFFERS
OTHER PROMOTIONAL OFFERS


GENERAL TERMS:

Offers and rates apply to business customers only. The following sections apply to all business services: General, Terms and Conditions, Taxes, Fees and Surcharges, Monthly Rate, and Discounts and Credits.

GENERAL: Services and offers not available everywhere. CenturyLink may change or cancel services, or substitute similar services at its sole discretion without notice. Requires credit approval and deposit may be required. Additional restrictions apply.

TERMS AND CONDITIONS: All products and services are governed by tariffs, terms of service, or terms and conditions posted at http://www.centurylink.com/Pages/AboutUs/Legal/ ("Website"). Products and services are provided by the CenturyLink operating company serving your service location.

TAXES, FEES, AND SURCHARGES: All prices exclude taxes, fees and surcharges, which apply to all services, and include federal and state-mandated and permitted charges, cost recovery charges, state and local fees that vary by area, and certain in-state surcharges. Cost recovery fees are not taxes or government-required charges for use. Additional charges apply depending on services selected, including a carrier Universal Service charge, carrier cost recovery surcharges or national access fee surcharge,a one-time High-Speed Internet activation fee, and a one-time voice service activation fee, extended area service charges, monthly zone increment charges, and connection fees. Taxes, fees, and surcharges apply based on standard monthly, not promotional, rates.

MONTHLY RATE: Monthly rate applies while customer subscribes to all qualifying services. If one or more services are cancelled, the standard monthly rate or rate defined in the tariffs/terms and conditions will apply to each remaining service.

DISCOUNTS AND CREDITS: All applicable discounts and credits will be applied beginning in the first or second full month of billing.


SERVICE TERMS:

Each section below applies to the specific business service listed. Subscription to specific services or offers by existing customers will cause the loss of any then-current discounts related to such services purchased.


BUSINESS PHONE TERMS

LOCAL SERVICES: Local phone services include direct-dial, local calling, a number of calling features determined by the selected local service plan, and choice of CenturyLink local long distance or toll plans (additional charges apply). Activation fees may apply. Plans exclude dial-up internet connections, conference lines, directory and operator assistance, multi-party conference calls, or other non single path person to person conversation or voice message. CenturyLink reserves the right to move a customer on this plan to an alternative plan if usage on the plan does not resemble typical business, local voice calling.

LONG DISTANCE SERVICES: Per minute and monthly recurring rates apply to one business phone line with direct-dial, nationwide voice calling; including all U.S. states, territories and possessions; excludes data and facsimile services (including dial-up internet connections), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, transcriptions, or multi-dwelling units. Restrictions on number of local and long-distance packages/plans per account apply. CenturyLink reserves the right to move a customer on the plan to an alternative plan if usage on the plan does not resemble typical business usage. International calling available for additional per minute and/or per month charges; all applicable rates are posted to the Website. If a block of minutes is included for long distance calling, the following applies: block minutes do not apply to operator services, switched data services or international calls; usage in excess of block minutes are billed at the applicable per minute rate; unused minutes in the block do not carry over to next month; and all International calling is billing separately from block minutes.


BUSINESS INTERNET AND DATA TERMS

HIGH-SPEED INTERNET SERVICES: Speed availability varies by service location. A term commitment (12 months, 24 months, or 36 months) may be required and depending on customer location, early termination results in either a $199 early termination fee or payment of the applicable monthly recurring service fee multiplied by the number of months remaining in the minimum service period, up to $200. Activation fees may apply. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customerís modem or router, depending on High Speed Internet package and options selected. Customers must accept High-Speed Internet Subscriber Agreement or Business-Class High-Speed Internet terms and conditions, as applicable. Listed broadband speeds vary due to conditions outside of network control, including customer location and equipment, and are not guaranteed. Consistent speed claim and private direct connection claim as well as claim that your connection to CenturyLink's network is 100% yours is based on CenturyLink providing HSI subscribers with a dedicated virtual circuit connection to the CenturyLink central office.

BUSINESS SUPPORT PACK: Rates listed are per computer, per month with a 12-month term. Early termination fees apply. Microsoft Windows 2000, 7, XP or Vista operating systems only. Suspected misuse or abuse of any computer support may result in termination of support. CenturyLink reserves the right to limit the amount of time spent on any single issue and recommend the dispatch of an in-office technician, at additional cost to customer, in order to resolve the issue, any may decline certain services or operations outside of the scope of the service defined in the Terms and Conditions. RescueIT In-Office Computer Support: Additional charges will apply. Microsoft Windows 2000, 7, XP, Vista or Apply operating systems installation, reinstallation or system recovery only. All necessary connections require customer-supplied wiring and adaptors.


BUSINESS SOLUTIONS TERMS

CENTURYLINK FIBER+ DATA AND VOICE NETWORK AVAILABILITY SERVICE LEVEL AGREEMENT (SLA) - SLA provides 99.9% CenturyLink Data and Voice network availability. CenturyLink Data and Voice network availability is the ability to transmit data or voice over the CenturyLink network. This SLA does not apply to unavailability caused by customer premise equipment (including viruses or damage to equipment), reductions in or degradation of bandwidth or speed, international or operator assisted calls, or any event outside CenturyLink's control. Offer requires customer to remain in good standing and terminates if customer cancels Core Connect Professional or CenturyLink Fiber+. To qualify for credit, customer must report any qualifying event to CenturyLink by calling the CenturyLink Customer toll free number within 24 hours of the event. CenturyLink will credit qualifying customers: (1) 50% of the Core Connect Professional or CenturyLink Fiber+ monthly recurring charge ("MRC") (less applicable discounts) if CenturyLink data or voice network is unavailable between 43 and 432 consecutive minutes (7.2 consecutive hours) in a single billing period; or (2) 100% of the Core Connect Professional or CenturyLink Fiber+ MRC (less applicable discounts) if CenturyLink data or voice network is unavailable more than 432 consecutive minutes (7.2 consecutive hours) in a single billing period. Regardless of the number of qualifying events, no customer will receive, in a single billing period, more than 100% of the Core Connect Professional or CenturyLink Fiber+ MRC per bundle. Credit(s) are applied to subsequent month's bill. The total credits given during a 12-month period shall not exceed the value of two full MRC's. If customer experiences and reports qualified events and credit requests exceed allowed credits within a single billing period or within a 12-month period, customer will be allowed, upon customer's request, to terminate Core Connect Professional or CenturyLink Fiber+ service without paying an early termination fee.

MANAGED OFFICE: Listed rate is per seat per month for 3-10 seats with a signed 36-month agreement, requires purchase of CenturyLink High-Speed Internet and includes local calls, on-net calls, 8xx outbound calls and a fee waiver for up to 3000 minutes per month of off-net domestic outbound long distance and inbound 8xx calls (if plan is purchased), end user and administrator portals, a limited set of features and one IP handset per seat. Rate excludes taxes, fees and surcharges. Additional fees will apply for additional long distance /toll free minutes, extended local access service and additional features. A one-time activation/setup fee may apply per seat. Early termination fees will apply as set forth in the Managed Office Service Exhibit and are calculated based on the number of seats and a percentage of the MRC, waived NRCs and third party costs incurred.

MICROSOFT OFFICE 365: Customer will receive subscriptions based on the CenturyLink bundle purchased to use the products on the specified number of PCs during customerís subscription term with CenturyLink, which begins upon initial installation and activation of the product. These services are subject to acceptance of the terms and conditions included with the product. Features may be added, modified, or removed during the service period and customer should install updates when they become available. Office 365 is designed to work with the current or immediately previous version of Internet Explorer or Firefox, or the latest version of Chrome or Safari.

HOSTED VoIP: Rate requires the purchase of CenturyLink High-Speed Business Internet service and a signed 36-month term agreement. Listed rate is for a Premium Seat per month, per seat up to 10 lines and includes local calls, on-net calls, 8xx outbound calls and a fee waiver for up to 3000 minutes of off-net domestic outbound long distance and inbound 8xx calls per month (unused minutes do not carry over), end user and administrator portals, a limited set of features and one IP handset per seat. All rates exclude taxes, fees and surcharges which apply based on standard monthly, not promotional, rates. Additional fees will apply for additional domestic long distance/toll free minutes, international calls, extended local access service and additional features. A one-time activation/setup fee will apply per seat. Early termination fees will apply as set forth in the Hosted VoIP service terms and conditions and are calculated based on the length of agreement term, number of seats and a percentage of the MRC, waived NRCs and third party costs incurred.


PROMOTIONAL OFFER TERMS:
The information below applies to promotional offers for services. These limited-time promotional offers may include special monthly pricing on services, associated items available with your purchase of services, and unique savings and performance capabilities. All promotional offers, unless otherwise indicated, end 12/31/15. Promotional offers may be limited to specific locations, which may change without notice. Promotional offers and rates: All applicable promotional offers are available to new and existing CenturyLink customers, unless otherwise specified. Offer limited to one promotional credit per account.


BUSINESS INTERNET & DATA OFFER TERMS

6 Months Free High Speed Internet Upgrade: Minimum 12-month term required. Available for speeds up to 25 Mbps. Invoice credit each month for six months equal to the difference in the monthly service charge between customer's current and upgraded speed tiers will appear on customers first or second invoice after upgrade. Excludes taxes, fees and surcharges. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.

$5 Bill Credit with Verizon Wireless: Applies when new or existing 1.5 mbps or higher HSI small business customers with minimum two-year term activate through CenturyLink a new Verizon Wireless line of service with minimum two-year term. One $5 credit per account issued each month for up to 24 consecutive months on High Speed Internet portion of customer's CenturyLink bill. Verizon Wireless services billed separately by Verizon. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.

RESCUEIT FREE SETUP OFFER: One personal computer per plan. 12-month term agreement required. Early termination fees apply in the total amount of monthly recurring charges remaining in the term. Microsoft Windows® 2000, XP, Windows 7 or Vista operating systems only. Suspected misuse or abuse of any computer support may result in termination of support. CenturyLink reserves the right to limit the amount of time spent on any single issue and recommend the dispatch of an in-office technician, at additional costs to customer, in order to resolve the issue, and may decline certain services or operations outside of the scope of the service defined in the Terms and Conditions. In-Office Computer Support: Microsoft Windows® 2000, XP, Windows 7 or Vista or Apple operating systems installation, reinstallation or system recovery only. All necessary connections require customer-supplied wiring and adaptors.

HIGH-SPEED INTERNET ($29.99 FOR 12 MONTHS OFFER): Listed rate available to new High-Speed Internet business customers subscribing to available speeds from 1.5 up to 10 Mbps. 36-month term commitment for High-Speed Internet required and requires subscription to a qualifying calling plan from CenturyLink (after 12 months the rate reverts to the then-current standard rate.) Depending on customer location, early termination results in either a $199 early termination fee or payment of the applicable monthly recurring service fee multiplied by the number of months remaining in the minimum service period, up to $200. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.

HIGH-SPEED INTERNET ($29.99 FOR 12 MONTHS W/ BUNDLE OFFER): Available to new High-Speed Internet business customers subscribing to a qualifying CenturyLink bundle of services. Listed rate is for 12 months, includes High-Speed Internet at up to 25 Mbps where available and requires the purchase of a qualifying bundle including unlimited local and domestic long-distance calling and additional features with a 36-month term commitment for all services (after 12 months the rate reverts to the then-current standard rate). An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customerís modem or router, depending on High Speed Internet package and options selected. Depending on service location, an early termination fee will apply in the amount of $200 or a prorated amount based on the number of months remaining in the term up to $600. Service-specific terms set forth in the Local, Long Distance and High-Speed Internet Services paragraphs above also apply.

HIGH-SPEED INTERNET (1.5 Mbps) WITH UNLIMITED LOCAL DOUBLE PLAY OFFER: Listed rate available to new High-Speed Internet business customers subscribing to 1.5 Mbps speed tier, unlimited local calling with select features and choice of required long distance plan (additional charges may apply). 36-month term commitment required (after 12 months the rate reverts to the then-current standard rate.) Not available in Wyoming. Depending on customer location, early termination results in either a $199 early termination fee or payment of the applicable monthly recurring service fee multiplied by the number of months remaining in the minimum service period, up to $200. Service-specific terms set forth in the Local and High-Speed Internet Services paragraphs above also apply.

PURE BROADBAND OFFER: The listed High-Speed Internet discount rate is available to new PURE Broadband business customers only and requires a 24-month term agreement (after 12 months the rate reverts to the then-current standard rate). Listed rate applies to speed tiers of 3 Mbps up to 10 Mbps High-Speed Internet service. Not combinable with other offers. Depending on customer location, either a $99 early termination fee will apply or customer will be responsible for payment of the applicable monthly recurring service fee multiplied by the number of months remaining in the minimum service period, up to $200.00. Telephone landline is part of the service only for the purpose of data traffic transmission/connection and cannot be used for voice traffic transmission, except for 911 services. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.


BUSINESS TV OFFER TERMS

CenturyLink Bundle Discount Disclosures: Offers end 12/9/15; on approved credit. New commercial customers only. $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming, HD Access and HD equipment are required. Number of HD channels varies by package. Applicable use tax adjustment may apply on the retail value of the installation. Additional receiver fees apply. Local channels eligibility based on service address. Not all networks available in all markets. Additional $10.00/mo. credit for 12 months after signing up for Auto Bill Pay and a $5/mo. CenturyLink bill credit offer with activation of the BUSINESS SELECT Pack and above.

COMMERCIAL XTRA PACK $84.99 for 12 months - includes $10 for 12 ABP & HD Access & SonicTap Music Channels.

Regional Sports Fee May Apply.

Offers end 12/9/15; on approved credit. New commercial customers only. Pricing based on Estimated Viewing Occupancy (EVO) 1-100 only. $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming HD equipment is required. . Number of HD channels varies by package. Applicable use tax adjustment may apply on the retail value of the installation. Additional Receiver fee applies.

Additional $10.00/mo. credit for 12 months after signing up for Auto Bill Pay and with activation of COMMERCIAL XTRA PACK.

Credit card may be required (except in MA & PA). COMMERCIAL XTRA PACK PROGRAMMING/BILL CREDIT OFFERS: COMMERCIAL XTRA pack (regularly $133.99/mo.) includes local channels, COMMERCIAL XTRA ($79.49/mo.), SPORTS PACK ($26.50/mo.) and TECHNOLOGY FEE ($34.00mo.). Additional receiver fees for $15.00/mo. apply for the first and each additional receiver. Purchase of 24 consecutive months of COMMERCIAL XTRA Pack with local channels (if available in your market) required. Upon DIRECTV System activation and beginning in the second month, DIRECTV will begin to credit the new customerís account $45.00/mo. for 12 consecutive months for the COMMERCIALXTRA Pack with local channels packages, plus an additional $10.00/mo. when customer activates and maintains COMMERCIAL XTRA PACK and enrollment in Auto Bill Pay with credit card at the point of sale. Account must be in ďgood standing,Ē as determined by DIRECTV in its sole discretion, to remain eligible. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE, THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. In certain markets, programming/pricing may vary. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF $480. LIMIT ONE BILL CREDIT OFFER PER ACCOUNT HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residence allowed. Up to four free HD receivers per commercial location. . Make and model of system at DIRECTVís sole discretion. Offer void where prohibited or restricted. All DIRECTV Receivers must be continuously connected to the same land-based phone line. SONICTAP MUSIC CHANNELS OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customerís account $37.99/mo. for three consecutive months for SonicTap Music Channels. Unless customer calls to cancel, in the fourth month, SonicTap Music Channels will automatically continue at the then-prevailing rate. INSTALLATION: Free professional standard installation. Complex/Custom installation extra. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement; copy provided with new customer information packet. ©2015 DIRECTV. DIRECTV, the DIRECTV for Business logo and COMMERCIAL XTRA are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

COMMERCIAL ENTERTAINMENT Pack
Offers end 12/9/15; on approved credit. New commercial customers only. Auto Bill Pay enrollment with credit card at point of sale required. Pricing based on Estimated Viewing Occupancy (EVO) 1-100 only. $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming, HD access and equipment are required. Number of HD channels varies by package. Additional $10.00/mo. credit for 12 months after signing up for Auto Bill Pay and with activation of COMMERCIAL ENTERTAINMENT Pack. Additional Receiver fee applies.

Credit card may be required (except in MA & PA). COMMERCIAL ENTERTAINMENT PACK PROGRAMMING/BILL CREDIT OFFERS: COMMERCIAL ENTERTAINMENT Pack (regularly $93.99/mo.) includes local channels, COMMERCIAL ENTERTAINMENT ($59.99/mo.) and TECHNOLOGY FEE ($34.00mo.) Additional receiver fees for $15.00/mo. apply for the first and each additional receiver. Purchase of 24 consecutive months of COMMERCIAL ENTERTAINMENT Pack with local channels (if available in your market) required. Upon DIRECTV System activation and beginning in the second month, DIRECTV will begin to credit the new customerís account $21/mo. for twelve consecutive months and $10 for twelve months for Auto Bill Pay. Account must be in ďgood standing,Ē as determined by DIRECTV in its sole discretion, to remain eligible. In certain markets, programming/pricing may vary. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF $480. LIMIT ONE COMMERCIAL ENTERTAINMENT PACK OFFER PER ACCOUNT. HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residence allowed. Up to four free HD receivers per commercial location. Make and model of system at DIRECTVís sole discretion. Offer void where prohibited or restricted. All DIRECTV Receivers must be continuously connected to the same land-based phone line. SONICTAP MUSIC CHANNELS OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customerís account $37.99/mo. for three consecutive months for SonicTap Music Channels. In the fourth month, SonicTap Music Channels will automatically continue at the then-prevailing rate. INSTALLATION: $49 professional standard installation. Complex/Custom installation extra. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement; copy provided with new customer information packet. ©2015 DIRECTV. DIRECTV, the DIRECTV for Business logo and COMMERCIAL ENTERTAINMENT Pack are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

BUSINESS Select Pack for Public viewing: $29.99 for 12 months includes $10 for 12 ABP and 3 Free months of Sonic Tap Music Channels.

Offers end 12/9/15 on approved credit. New commercial customers only). $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming, HD Access and HD equipment are required. Number of HD channels varies by package. Applicable use tax adjustment may apply on the retail value of the installation. Additional Receiver fee applies.

Additional $10.00/mo. credit for 12 months after signing up for Auto Bill Pay and with activation of Select Pack.

Credit card may be required (except in MA & PA). BUSINESS SELECT PACK PROGRAMMING/BILLCREDIT OFFER: Purchase of 24 consecutive months of SELECT PACK (regularly $54.99/mo includes local channels, SELECT ($39.99/mo) and TECHNOLOGY FEE for ($34.00mo.). Additional receiver fees for $15.00/mo. apply for the first and each additional receiver. Upon DIRECTV System activation and beginning in the second month, DIRECTV will begin to credit the new customerís account for 12 consecutive months in the amount of $15/mo for the SELECT Pack and Local Channels packages, plus an additional $10/mo when customer activates and maintains SELECT Pack and enrolls in Auto Bill Pay for 12 months with a credit card at point of sale. Account must be in ďgood standing,Ē as determined by DIRECTV in its sole discretion, to remain eligible. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE, THEN ALLSERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. In certain markets programming/pricing may vary. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF $480. HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residence allowed. Up to four free HD receivers per commercial location. Make and model of system at DIRECTVís sole discretion. Offer void where prohibited or restricted. All DIRECTV Receivers must be continuously connected to the same land-based phone line. SONICTAP MUSIC CHANNELS OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customerís account $37.99/mo. for three consecutive months for SonicTap Music Channels. In the fourth month, SonicTap Music Channels will automatically continue at the then-prevailing rate. INSTALLATION: $49.00 professional standard installation. Complex/Custom installation extra. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement; copy provided with new customer information packet. DIRECTV programming, pricing, terms and conditions subject to change at any time. ©2015 DIRECTV. DIRECTV, the DIRECTV for Business logo and COMMERCIAL CHOICE are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

Offers end 12/9/15; on approved credit. New commercial customers only. Pricing based on EVO (Estimated Viewing Occupancy) 1Ė100 only. $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming, HD Access and HD equipment are required. Number of HD channels varies by package. Applicable use tax adjustment may apply on the retail value of the installation. Additional Receiver fee applies

COMERCIAL MAS ULTRA PACK PROGRAMMING/BILL CREDIT OFFER: COMERCIAL MAS ULTRA Pack (regularly $105.99/mo.) includes local channels, COMERCIAL MAS ULTRA Pack ($71.99/mo.) and TECHNOLOGY FEE ($34.00/mo.). Additional receiver fees $15.00/mo. apply for first and each additional receiver. Purchase of 24 consecutive months of COMMERCIAL MAS ULTRA Pack with local channels (if available in your market) required. Upon DIRECTV System activation and beginning in the second month, DIRECTV will begin to credit the new customerís account $33/mo. for twelve consecutive months and $10 for twelve months when customers enrolls in Auto Bill Pay with a credit card at point of sale. Account must be in ďgood standing,Ē as determined by DIRECTV in its sole discretion, to remain eligible. In certain markets, programming/pricing may vary. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF $480. LIMIT ONE COMERCIALMAS ULTRA PACK OFFER PER ACCOUNT. HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residence allowed. Up to four free HD receivers per commercial location. Make and model of system at DIRECTVís sole discretion. Offer void where prohibited or restricted. All DIRECTV Receivers must be continuously connected to the same land-based phone line. SONICTAP MUSIC CHANNELS OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customerís account $37.99/mo. for three consecutive months for SonicTap Music Channels. Unless customer calls to cancel, in the fourth month, the SonicTap Music Channels will automatically continue at the then prevailing rate. INSTALLATION: $49.00 professional standard installation. Complex/Custom installation extra. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement; copy provided with new customer information packet. DIRECTV programming, pricing, terms and conditions subject to change at any time. ©2015 DIRECTV. DIRECTV, the DIRECTV for Business logo are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

BUSINESS VIEWING: BUSINESS XTRA PACK For $59.99 FOR 12 MONTHS includes $10 for 12 ABP & Sonic Tap Music Channels: Regional Sports Fee May Apply . Offers end 12/9/15; on approved credit. New commercial customers only. $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming, HD Access and HD equipment are required. Number of HD channels varies by package. Applicable use tax adjustment may apply on the retail value of the installation. Additional Receiver fee applies. Local channels eligibility based on service address. Not all networks available in all markets.

Additional $10.00/mo. credit for 12 months after signing up for Auto Bill Pay and with activation of the SELECT Pack and above.

Credit card may be required (except in MA & PA). BUSINESS XTRA PACK /BILL CREDIT OFFER: Purchase of 24 consecutive months of BUSINESS XTRA Pack (regularly $92.99/mo.) includes Local Channels (if available in your market), BUSINESS XTRA ($77.99/mo) and TECHNOLOGY FEE ($15.00mo.). Additional receiver fees apply of $6.50/mo. For 1st through 9th receivers; $4/mo for the 10th through 21st receivers; $2/mo for 22nd and beyond receivers. Upon DIRECTV System activation, beginning in the second month, DIRECTV will begin to credit the new BUSINESS XTRA Pack customerís account for 12 consecutive months in the amount of $23.00/mo. for the BUSINESS XTRA Pack and Local Channels packages, plus an additional $10.00/mo. when customer activates and maintains the SELECT Pack or higher and enrolls in Auto Bill Pay for 12 months with credit card at the point of sale. Account must be in ďgood standing,Ē as determined by DIRECTV in its sole discretion, to remain eligible. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE, THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. In certain markets, programming/pricing may vary. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF $480. HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card required. DVR service ($12.00/mo.) activation required for DVR and HD DVR equipment Up to four free HD receivers per commercial location. Make and model of system at DIRECTVís sole discretion. Offer available to new commercial customers in commercial structures no more than three stories high. No single family residence allowed. All DIRECTV Receivers must be continuously connected to the same land-based phone line. Offer void where prohibited or restricted. SONICTAP MUSIC CHANNELS OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customerís account $37.99/mo. for three consecutive months for SonicTap Music Channels. In the fourth month, SonicTap Music Channels will automatically continue at the then-prevailing rate. INSTALLATION: Free standard professional installation. Complex/Custom installation extra. Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement; copy provided with new customer information packet. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. ©2015 DIRECTV. DIRECTV, the DIRECTV for Business logo and are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

BUSINESS VIEWING: BUSINESS ENTERTAINMENT FOR $49.99 FOR 12 MONTHS includes $10 for 12 ABP & SonicTap Music Channels: Offers end 12/9/15; on approved credit. New commercial customers only. $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming, HD Access and HD equipment are required. Number of HD channels varies by package. Applicable use tax adjustment may apply on the retail value of the installation. Additional Receiver fee applies. Local channels eligibility based on service address. Not all networks available in all markets.

Credit card may be required (except in MA & PA). BUSINESS ENTERTAINMENT PROGRAMMING/BILL CREDIT OFFER: Purchase of 24 consecutive months of BUSINESS ENTERTAINMENT and Local Channels packages (regularly $74.99/mo) includes Local Channels (if available in your market), BUSINESS ENTERTAINMENT of ($59.99/mo) and TECHNOLOGY FEE ($15.00mo.). Additional receiver fees apply of $6.50/mo. For 1st through 9th receivers; $4/mo for the 10th through 21st receivers; $2/mo for 22nd and beyond receivers. Upon DIRECTV System activation, beginning in the second month, DIRECTV will begin to credit the new BUSINESS ENTERTAINMENT customerís account for 12 consecutive months in the amount of $15.00/mo. for the BUSINESS ENTERTAINMENT and Local Channels packages, plus an additional $10.00/mo. when customer activates and maintains the SELECT Pack or higher and enrolls in Auto Bill Pay for 12 months with credit card at the point of sale. Account must be in ďgood standing,Ē as determined by DIRECTV in its sole discretion, to remain eligible. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE, THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. In certain markets, programming/pricing may vary. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF $480. HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card required. DVR service ($12.00/mo.) activation required for DVR and HD DVR equipment Up to four free HD receivers per commercial location. Make and model of system at DIRECTVís sole discretion. Offer available to new commercial customers in commercial structures no more than three stories high. No single family residence allowed. All DIRECTV Receivers must be continuously connected to the same land-based phone line. Offer void where prohibited or restricted. SONICTAP MUSIC CHANNELS OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customerís account $37.99/mo. for three consecutive months for SonicTap Music Channels. In the fourth month, SonicTap Music Channels will automatically continue at the then-prevailing rate. INSTALLATION: Free standard professional installation. Complex/Custom installation extra. Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement; copy provided with new customer information packet. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. ©2015 DIRECTV. DIRECTV, the DIRECTV for Business logo and BUSINESS CHOICE are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

BUSINESS VIEWING:Business Information is now BUSINESS SELECT PACK $29.99 FOR 12 MONTHS includes $10 for 12 ABP & SonicTap Music Channels: Offers end 12/9/15; on approved credit. New commercial customers only. $19.95 Handling and Delivery fee may apply. To access DIRECTV HD programming, HD Access fee and HD equipment are required. Number of HD channels varies by package. Additional Receiver fee applies. *Local channels eligibility based on service address. Not all networks available in all markets.

Additional $10.00/mo. credit for 12 months after signing up for Auto Bill Pay and with activation of BUSINESS SELECT.

Credit card may be required (except in MA & PA).BUSINESS SELECT PACK PROGRAMMING/BILL CREDIT OFFER: Purchase of 24 consecutive months of SELECT PACK (regularly $54.99/mo includes local channels, SELECT ($39.99/mo) and TECHNOLOGY FEE for ($34.00mo.). Additional receiver fees apply of $6.50/mo. For 1st through 9th receivers; $4/mo for the 10th through 21st receivers; $2/mo for 22nd and beyond receivers. Upon DIRECTV System activation and beginning in the second month, DIRECTV will begin to credit the new customerís account for 12 consecutive months in the amount of $15/mo for the SELECT Pack and Local Channels packages, plus an additional $10/mo when customer activates and maintains SELECT Pack and enrolls in Auto Bill Pay for 12 months with a credit card at point of sale. (Account must be in ďgood standing,Ē as determined by DIRECTV in its sole discretion, to remain eligible. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE, THEN ALLSERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. In certain markets programming/pricing may vary. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF $480.HARDWARE OFFER: Programming agreement, as defined by customerís commercial programming rate card required. Up to four free HD receivers per commercial location. Offer available to new commercial customers in commercial structures no more than three stories high. No single family residence allowed. Make and model of system at DIRECTVís sole discretion. Offer void where prohibited or restricted. All DIRECTV Receivers must be continuously connected to the same land-based phone line. SONICTAP MUSIC CHANNELS OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customerís account $37.99/mo. for three consecutive months for SonicTap Music Channels. In the fourth month, SonicTap Music Channels will automatically continue at the then-prevailing rate. INSTALLATION: $49.00 standard professional installation only. Complex/Custom installation extra. Local channels eligibility based on service address. Not all networks available in all markets. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. Receipt of DIRECTV programming subject to terms of DIRECTV Commercial Customer Viewing Agreement; copy provided with new customer information packet. ©2015 DIRECTV. DIRECTV, the DIRECTV for Business logo are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

iPad App: Certain remote control functions require a standard DIRECTV remote. iPad® remote control functionality requires an Internet or Wi-Fi connection and is limited to the range of network. Internet access and directv.com login required. Internet connections may vary. Only available on certain Internet-connected receivers. Visit directv.com/apps for complete details. Remote connections may vary. Charges may apply for an Internet Connection Kit and installation. Requires DIRECTV Plus HD DVR (models HR20, HR21, HR22, HR23, HR24), DIRECTV Plus DVR model R22, or DIRECTV HD Receiver (models H21, H23, H24, H25) connected to broadband. DIRECTV Receiver(s) and the iPad® must be connected to the same network. iPad® is a registered trademark of Apple Inc.

CENTURYLINK BILL CREDIT OFFER: Purchase of 24 consecutive months of BUSINESS SELECT PACK or above and local channels packages (if available in your market) required. Upon DIRECTV System activation, beginning in the second month, DIRECTV will credit the new customerís account for 12 consecutive months in the amount of $5/mo. in addition to any applicable Commercial base national offer credits. Customers must subscribe to and maintain eligible CenturyLink services at the time of activation to receive CenturyLink bundle bill credit. Bill credit given by DIRECTV as CenturyLink bundle credit. Must maintain base programming package; SonicTap Music Channels not included.



BUSINESS SOLUTIONS OFFER TERMS

CORE CONNECT®: Offer available to new high-speed Internet business customers only. The listed bundle monthly rate includes high-speed Internet with speed tiers from 768 Kbps up to 20 Mbps depending on availability, unlimited direct-dial local and domestic long-distance service and requires a 36-month term agreement (after 12 months the rate reverts to the then-current standard rate). Activation fees may apply. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on High Speed Internet package and options selected. An early termination fee will apply in the amount of $200. Service-specific terms set forth in the Local, Long Distance and High-Speed Internet Services paragraphs above also apply.

CORE CONNECT® LITE: New business customers only. Listed bundle rate of $70.00/mo. includes High-Speed Internet at up to 3 Mbps with unlimited local calling and applicable features, and requires a 36-month term commitment (after which the rate reverts to the then-current standard rate). Activation fees may apply. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customerís modem or router, depending on High Speed Internet package and options selected. An early termination fee will apply in the amount of $200. Service-specific terms set forth in the Local and High-Speed Internet Services paragraphs above also apply.

TRIPLE BIZ CORE CONNECT®/DIRECTV BUNDLE OFFER: The listed bundle monthly rate includes high-speed Internet with speed tiers from 1.5 Mbps to up to 20 Mbps depending on availability, unlimited direct-dial local and domestic long-distance service, and DIRECTV Business Information service package and requires a 36-month term agreement for CenturyLink services and a 24-month term agreement for DIRECTV (after 12 months the rates revert to the then-current standard rate). Activation fees may apply. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on High Speed Internet package and options selected. An early termination fee will apply in the amount of $200 to Core Connect. Service-specific terms set forth in the Local, Long Distance, High-Speed Internet Services and Core Connect paragraphs above and the DIRECTV offer paragraphs also apply.

GROW PACK OFFER: Business Customers with CenturyLink High-Speed Internet and Office Plus or Core Connect only. Grow Essentials: Listed monthly rate is for a month-to-month term and includes the listed features. Grow Complete: Listed monthly rate includes listed features, requires a 12-month term and a one-time $300 set-up fee. One website design per plan. Suspected misuse or abuse of any website maintenance support may result in termination of support. Customer may incur additional costs for additional maintenance time over the included 30 minutes per month. Early termination fees: If customer terminates before end of term, customer will receive a full refund for termination within 30 days from order date if no pre-development work has begun. If pre-development work has begun, and customer is still within the first 30 days after order date, customer will receive a 50% refund. For early termination after 30 days or after development has begun, an early termination charge equal to the monthly recurring charge for any months remaining in the term, plus any charges for services accrued but not yet paid will apply.

CONNECTED BACKUP OFFER: Offer available to new high-speed Internet business customers only. The Connected Backup bundle requires a 24- or 36-month term agreement as indicated and includes high-speed Internet with speed tiers of up to 15 Mbps, 25 Mbps or 45 Mbps where available and the secure online backup with backup space of 250GB per device, email and web/audio conferencing. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customer's modem or router, depending on High Speed Internet package and options selected. An early termination fee will apply in the amount of $200 (24-month term) or $300 (36-month term.) The Connected Backup Bundle products and services are governed by terms and conditions posted at http://www.centurylink.com/Pages/AboutUs/Legal/ and https://apps.centurylink.com/terms-conditions. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.

CONNECTED OFFICE OFFER: Offer available to new or existing customers making a new Software-as-a-Service (SaaS) purchase, who do not already host their website with CenturyLink. Available on qualifying SaaS applications except DNR/T and SSL Certificate. Customer may need to input valid credit card number with U.S. based billing address and qualifying promo code at time of purchase. Customer will be billed the monthly service charge 30 days after purchase and each month until service is canceled by customer. Monthly recurring charges will be assessed in advance and are non-refundable under any circumstances and usage-based and non-recurring charges will be assessed when incurred or on the first day of the next billing cycle, at CenturyLinkís sole discretion. Customer must accept CenturyLinkís terms and conditions at https://apps.centurylink.com/terms-conditions and all applicable third party terms and conditions, as required. Service level agreements (SLAs) in the terms and conditions describe customerís sole remedy for service quality or performance issues of any kind. Monthly recurring charges include listed features and service may have a bundle term commitment with an early termination fee.

SAAS CLOUD APPLICATION FIRST MONTH FREE OFFER: Offer available to new high-speed Internet business customers only. The Connected Office bundle requires a 24- or 36-month term agreement as indicated and includes high-speed Internet with speed tiers of up to 15 Mbps, 25 Mbps or 45 Mbps where available and software-as-a-service applications for secure online backup space of 25GB per device, email and web/audio conferencing. An additional monthly or flat fee, installation fee, and separate shipping and handling fee may apply to customerís modem or router, depending on High Speed Internet package and options selected. An early termination fee will apply in the amount of $200 (24-month term) or $300 (36-month term.) The Connected Office Bundle products and services are governed by terms and conditions posted at http://www.centurylink.com/Pages/AboutUs/Legal/ and https://apps.centurylink.com/terms-conditions. Service-specific terms set forth in the High-Speed Internet Services paragraph above also apply.


BUSINESS PHONE OFFER TERMS

Up to 3 Months Free Unlimited Business Bundle: New business voice customers up to 10 lines of service only. Requires 12-month (1 month free), 24-month (2 months free) or 36-month (3 months free) term commitment. Excludes taxes, fees and surcharges. Customer will receive one-time waiver of non-recurring charge and one credit each month for up to three consecutive months in the amount of the local and long distance monthly service charges beginning with the first full month invoice. Service-specific terms set forth in the Local and Long Distance Services paragraphs above also apply.


OTHER PROMOTIONAL OFFER TERMS

30-Day Satisfaction Guarantee: Applies only to new CenturyLink Business, Centrex and PRI lines, High Speed Internet, Key and PBX Trunks. To be eligible, customers must complete online form at http://www.centurylink.com/business at least 5 days before requesting cancellation. Must cancel no later than 30th day after service installation at customer's business. CenturyLink will credit the following applicable charges to customer's CenturyLink invoice within 60 business days following disconnection date: monthly recurring charges, monthly recurring modem or router charges, shipping and handling fees for modem or router, professional installation fees and activation fee, Does not apply to CenturyLink nonstandard, specially constructed/configured, managed or bulk services, equipment or third-party provided or supported solutions.

Price Lock Guarantee - Applies only to the monthly recurring charges for the 36-month term for the listed services; excludes all taxes, fees and surcharges, monthly recurring fees for modem/router and professional installation, and shipping and handling fee for customer's modem or router. Offer requires customer to remain in good standing and terminates if customer changes its account in any manner, including any change to the required CenturyLink services (canceled, upgraded, downgraded), telephone number change, or change of physical location of any installed service (including customer moves from location of installed services).

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