Wholesale: Products & Services

Business Complete-A-Call - V6.0

History Log

Product Description

Business Complete-A-Call is a service that connects a caller to the Intra Local Access and Transport Area (IntraLATA) telephone number that they requested from Directory Assistance (DA).

In states where there is a per use charge for Complete-A-Call, a business may assume the charge for local call completion by subscribing to Business Complete-A-Call. In states where Complete-A-Call is provided at no charge, there is no need for a business to subscribe to Business Complete-A-Call. See Complete-A-Call for additional information.

Business Complete-A-Call is offered for local call completion only.

Availability

All business end-users who have a telephone number(s) listed with DA in the following states can subscribe to Business Complete-A-Call:

  • Minnesota
  • New Mexico
  • Oregon

Business Complete-A-Call is not available to 800 numbers listed in DA except as a courtesy call completion to CenturyLink repair service where Business Complete-A-Call is available.

Business Complete-A-Call may be available on Digital Switched Services (DSS) if the trunks are Basic (T2D++) analog/line side terminated, the serving central office (CO) switch is provisioned properly and state tariffs permit.

Additional information can be found in the Pre-Ordering Overview.

Pricing

Rate Structure

End-users can choose from one of two pricing options:

  • Per completed call pricing.
  • A monthly charge for blocks of 100 completed calls.

Business Complete-A-Call rates are based on state specific Tariffs/Catalogs/Price Lists.

Rates

Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts for this feature when ordered with Interconnection and Resale services are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Rates and/or discounts for this feature when ordered with Commercial Solutions products (e.g. CenturyLink Local Services Platform (CLSP)) are available in the Rate Sheet of your Master Services Agreement (MSA).

Ordering

Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

Business Complete-A-Call is identified by the USOCs DC5RC and DC5RA.

The DC5RA USOC does not apply to UNE-P or CLSP products.
The DC5RC USOC is available with UNE-P and CLSP products in MN, NM and OR only.

NOTE: When the USOC DC5RC or DC5RA is entered on the business end-user's account, it will set the Business Complete-A-Call indicator on their DA listing in the DA database.

Feature Detail (FID and Data Requirements)

Adding Business Complete-A-Call

This feature is ordered by including:

  • Feature Activity Type N and appropriate USOC from the Feature Codes table

Removing Business Complete-A-Call

This feature is removed by including:

  • Feature Activity Type D and the appropriate USOC
Last Update: August 8, 2011

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