Use Manage Orders to add, change, disconnect, block/unblock services, submit batch file orders, and change your billing address.
The Manage Orders functionality can be accessed via the shortcut on your Control Center Dashboard > Frequently Visited or going to Orders > Order Status > Manage Orders.
OLOFs are submitted in Control Center and are received by CenturyLink National Wholesale Service Delivery for order entry processing.
Control Center offers multiple 8XX ordering options, including self-service tools and OLOFs. For help choosing an 8XX ordering method, see the "Control Center Toll Free Ordering Reference Matrix" in Control Center > Walk Me Through tab/widget > Control Center Guides.
Utilize DTFO or Dedicated 8XX Batch Add self-service tools for improved intervals or submit an OLOF ("TDM Voice Toll Free" or "IP Voice LD or Toll Free") to us for manual processing.
Control Center offers single order entry and bulk (batch) self-service ordering of switched services.
While self-service ordering is preferred, here are other ordering options:
Use these tools to reserve 8XX numbers and manage your 8XX call plans.