Wholesale support

Switched Services Ordering in Manage Orders

Single Order Entry Switched Ordering is useful for customers who have a small to medium volume of orders in a single day. This type of order entry enables you to enter the order information directly into the Control Center application.  This can be referred to as "Single Order Entry" or SOE.

Summary:  Navigate to Manage Orders, then select Add, Change, Disconnect, Block, or Unblock.

Note: Block and Unblock are for ANI services only.

From the Service Type drop down, you will then select: 8XX*, ANI or Card.

* After selecting Service Type as 8XX, select 8XX Type as Switched.

  1. Do one of the following to access Manage Orders:

    • From the Control Center dashboard, click the Manage Orders link (in the Frequently Visited widget).

    • Click the Orders tab, then click the Order Status subtab. Click Manage Orders.
  1. Select the tile of the action you'd like to take:  Add, Change, Disconnect, Block, or Unblock. (Block and unblock are for ANI services only.)
  1. From the Service Type list, select  8XX, ANI, or Card. Ifyou selected 8XX, then select Swiched.
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